After reading the mixed reviews I found the pony o on a discount anddecided to give it a go to see if it could work for me. I have long, thin and very straight hair, everything falls out, so I expected this to do the same. But I got it this afternoon and put it in immediately. I've walked the dog twice, did some vacuuncleaning, laundry and hanging on the couch with my tail in the pillows and this thing stayed put for 7 hours already. This is the first thing that managed to stay in my hair for so long. I like how my ponytail looks, it's not the rat tail I have with elastic bands, it looks a lot fuller. The only thing i don't like is that with the pony o i can't keep it tight in one hand while putting it in like i do with an elastic band, so it looks a bit more messy and i have to fix it while its in a tail, which doesn't really work as you all know. But the pros outweigh the cons. If it manages to not break for a few months i will happily buy one again. I guess you should just try it, the reviews are all over the place, but I'm happy with this thingy.

Absolute rubbish. Doesn't hold my long hair in place at all, slips out within minutes. Complete waste of money So disappointed. I've also noticed that they reply to every bad review by saying they can't find you on their system. It's an absolute scam.

This company is fabulous, for quite a few reasons. My first order was lost in the mail, so I decided to reach out to the company, and to my surprise, the owner Nicol, answered the phone. I was also impressed with the fact that I was treated with such kindness and integrity, how she immediately sent out another shipment. I got that shipment and then decided to order the second Pony-o in the color black. Then once again, the product got lost in the mail. So I called Nicol and she immediately put that second item in the mail. Weeks later, I got both of the lost items in the mail, one was blue and the other black. I called Nicol to let her know that I received both of the lost packages, and that I wanted to pay her for both items. She would not take a cent. ( I also sent her a photo of what the packages look like, as if they had been kicked around in the dirt.) Somehow and for some reason, both packages were lost their ability to be tracked, somewhere in Georgia. I live in Florida. This happened twice! Clearly, this was none of Nicole‘s fault, so of course I wanted to pay her for the 2 recovered items. Nicol refused to take a payment and instead thanked me for my patience and understanding. She also suggested that I share them with a friend or family member It felt great to tell Nicol, “thank you so much,” because her pony-o was such a great invention, and it made my thin hair look thick☺️ I highly recommend this product and I also believe in supporting a product which happens to be invented by a wonderful woman of integrity.

I ordered Nov 22, my order never arrived in Mexico. 7 weeks later, I requested my order to be reshipped to a US address. They first agreed, but then cancelled the reshipment because the original order showed a failed delivery. My address was correct and they admitted they were having issues with their shipments to Mexico and no longer offer it. Nothing on the tracking indicates where the package is and they are expecting me to go on a wild goose chase 2 months after purchase? Absolutely horrendous. They could have easily fixed this situation. Now I have to dispute the charge and warn others that they do not care whether you get your order or not. I ordered over $100 worth as they were meant to be Christmas gifts. Overall an extremely disappointing experience and I would never order again. Edit in reply to Pony-o reply: The tracking I was given for the reshipment to the US address still says acceptance pending (as of this moment) and has not updated since jan 8. I have been not been given any new tracking number. I was however told that that reshipment was cancelled because of the delivery attempts in Mexico. The tracking for the Mexico address does NOT says anything about it being available for pickup. Also there is a lobby that receives all packages and always has someone there. Always. So unless you can provide me the address where this package apparently is waiting for pickup, I don't even know where to check.

Very disappointing. Too heavy for fine hair and not easy to close.

I love all Pony-O products! The bun bar, bling, pins and pony-I’d make it easy to style my long, thick, wavy hair without ruining my waves/curls. Everyone comments me on my hair when I wear the bun bar, bling and pins because they’re eye catching and decorative without hurting or scratching my scalp like most Bobby pins do. In the couple of years I’ve been wearing them, I’ve only had 1 of the inner rings inside the Pony-O break on me so that I couldn’t wear it anymore. I’ll definitely keep buying them!

I was excited to try this because I always get headaches from high pony tails. I have thick wavy hair. Well long story short it does NOT work. Like at all. It doesn't get tight and just falls right down. The company offers risk free 30 day trail, they don't tell you that you have to pay to ship it back. It would cost me $18.00 to ship it back which is more than double what I paid for the product itself. So I guess I got scammed into keeping this product that doesn't work. Don't waste your time!! EDIT to Respond: A shipping label cost $18.00 if I could add an image here I would to show you. If you think it is only $2 or $3 to ship it back for the sake of customer satisfaction you would send me that label. The product does not work. I have watched all videos and it does not make a sharp edge like you suggested. You put barley any pressure or slightly tilt your head, my hair falls right down.

Mine has fallen in on itself its out of shape only 2 months I have and only used a few times. They told me to. Heat in my hands and run a pencil around the inside to strengthen it but that hasn't done anything, iv paid over 30 euros for this only to use a few times I am really disappointed. Could you maybe send me a new one and I cam send mine back and you can see for yourself what shape its in because I can't do anything with it iv tried with the pencil thing and so has my boyfriend it's fucxed no fixing it. I will mail pictures 📸

I did my order 22 october but i haven’t received my package!

I had bought these for my daughter a few years back. She has thick hair and said they work OK but don't really stay in place without readjusting them. I had kept one regular size in the leopard print. So recently I saw they had a smaller size now and thought they would work for my thin. They are Not smaller they are bigger than the old regular size. I want Pony O to make smaller ones for thin hair, kids, ponytails, ect... Look at the picture I took of them next to the old one. I can't use these so explain this Pony O the proof is it the picture and you owe me 3 in the Smaller Size🤔 Thank you