I hadn't used the app in over 2 months
I hadn't used the app in over 2 months. Thought that I had canceled the subscription but apparently I did not. Spoke to their customer service team and the canceled the subscription for me as well as refunded the 2 months worth of fees. Very honest and trustworthy company.
Quick and helpful
Anica was very kind and reasonable in helping me solve my issue. I didn’t mean to sign up for a free trial and forgot to cancel it so she helped me quickly and professionally find a deal that would help me to get what I needed.
I've read a bunch of reviews on here
I've read a bunch of reviews on here, and though I tried their services before my daughters freshman year, I cancelled it after 3 months. I haven't read or seen anyone who has been awarded any scholarships from this site. She was able to get scholarships on her own from her college prior to starting..
kind customer service
it’s a great program. the customer service agents were very helpful and kind.
fast, efficient, and understanding!
My phone call was answered quickly and Anica who helped me was very kind and helpful!
Great program!
I can apply for scholarships in one place... Scholarship Owl rates those options by award amount, deadline, number of applicants, and credibility. I've been able to apply for over a dozen essay scholarships in just under a week - as well as put my name in the hat for a few which don't require any essay at all!
Predators
They collect all of your information for the sole purpose of selling it, and then they reveal that you have to pay a subscription to access any of their services. When you email to cancel your account, they require you to jump through hoops and answer complicated riddles to “verify your identity”. Smells like a scam to me. They probably make enough money selling poor ppls info that they can pay for all these good reviews. They probably sell that info directly to the companies that endorse them. Don’t waste your time getting exploited.
Excellent service
Excellent service! My problem was resolved within minutes.
Anica and her greatness is the only…
Anica and her greatness is the only reason i give 5 stars
Super helpful and the process was…
Super helpful and the process was smooth. Nick was nice and courteous, and I have never had a better customer service interaction.