Verified
Great experience!
This is the first time I’ve remortgaged my house and with The Mortgage People it’s been stress free, straight forward and I will definitely using them again in the future.
Verified
Simple and stress-free
From the initial conversation, through to the completions team was fantastic. However, I would say the Completions Team were a little slower than the rest of the service given, which is why there are only 4/5 stars. However, was really simple to set up and got the best rate on the market. Easy communication, friendly staff, will use again in the future.
Verified
Highly recommend
Mark was very efficient and found us the perfect mortgage at a very tricky time. The mortgage rates were all rising fast due to the government crashing the economy, so a very nervy time was dealt with brilliantly. We would def recommend them, and without their expert knowledge, connections and help we wouldn't have got the mortgage. Thanks Mark and Your mortgage people. Dom
Verified
All went very smoothly
All went very smoothly, and satisfied with our new mortgage
Verified
Friendly, professional service, and very smooth process
We have just completed on a remortgage courtesty of Your Mortgage People. Our experience has been a very good one throughout from the first conversation with the initial representative, through to the final completion on 5th December 2022. In the first conversation, YMP found a competitive mortgage deal at a good rate (despite the current interest rate situation), and were quickly able to confirm that I would be approved in principle (subject to further checks etc.) The correspondence that followed throughout was clear and helpful, guiding us through the process in terms of which documents to submit, and arranging the free valuation and solicitor involvement. The solicitor company (Enact) were also easy to deal with via an online app which showed progress and made communication very simple and quick. On the whole, very happy with the remortgage deal and the customer service from Your Mortgage People and would recommend to others on the basis of our personal experience.
Verified
Look no further - these guys are awesome!
In late 2022, amid the most alarming headlines about mortgage rates spiking and people not being able to afford to keep their homes as a result, Your Mortgage People could not have been more supportive and helpful in getting us through our remortgage. Charlotte, Hannah and Lizzie kept cool heads and were utterly professional in providing timely advice and assistance. Thank you so much. You kept us sane throughout an unnerving time and we look forward to heartily recommending your services whenever we have the chance. Huge thanks again, have a wonderful Christmas and see you in five years!
Verified
Excellent advice and service…
Excellent advice and service throughout. Ben identified the best product for my needs and was always happy to answer questions.
Verified
Great Experience
Communication, staff friendly, completed when they said they would. Everything straight forward
Verified
Got my first name wrong by email
Got my first name wrong by email Twice , not impressed!! Lack of info from the initial contact Tom.
Verified
Hannah ( Mortgage People)
I spoke and dealt with Hannah who was excellent. Friendly, professional and really understanding. She has a great knowledge and personality. I will definitely use her services again . Many thanks Chris