Got my 2 pairs today fantastic fit and so comfy

Brilliant service and quality trainers delivered on time.

I ordered a pair of shoes two weeks ago and haven’t had so much as a confirmation email. I did get a text from FedEx about a delivery but that delivery is now three days late, and there is no tracking number. I have attempted to contact Sparco Fashion and had no response via email. Tried WhatsApp and Facebook messenger and the messages aren’t even being delivered to their numbers. I am 24hrs away from charging back the funds but I’d actually like the shoes. If FedEx have sent me details then it suggests that Sparco Fashion have actually dispatched them but no tracking details makes it impossible to locate my shipment, and as it stands I have paid a good amount of money and not had any goods. If a satisfactory outcome is received I’ll look to upgrade this review ratings but their customer service is beyond terrible at this stage. UPDATE - After seeing this review Sparco Fashion have been in touch and given a delivery number. Apparently I spelt my email address wrong which is not possible due to having used an autofill. However, I have been furnished with a tracking number now and once they have arrived in good condition I will consider updating the stars once again.

Hopeless and to compound their hopelessness they use the worst courier company in the world, Fedex. Won't ever buy from them again. No comms and I had to push them forward by making a claim through Paypal. Then the useless couriers, Fedex, took ages not to deliver, sending the package from Italy to France to the UK to Germany to the UK and then didn't deliver when they said they would. A terrible experience so save yourself some heartache and give them a miss. Now claiming a refund through Paypal

Rückerstattung gibt nur Probleme… Nie wieder!

Finger weg von dieser Firma !!! Keine Ware bekommen, keine Reaktion auf Mails, Geld muss über die Bank zurück geholt werden. NIE WIEDER SPARCO !!!!!!!!

Really disappointed in Sparco as I had heard good things. The shoes came up much bigger than usual. I asked to exchange them and was told they no longer did exchanges and the only option was to return them at my cost (£9). I printed the label and took a day off work. The courier didn’t turn up so I wasted that day of leave. Now trying to get it rebooked. No shoes, £9 poorer and having lost 2 days leave, it feels more like dealing with a difficult eBay seller than a large company.

My Sparco shoes ordered in early December 2021 were grossly late and upon returning them, I have still not recieved my promised refund 30 days after their courier picked them up at my door.

Please be warned about this companies returns policy. They want to charge £9.95 for every item returned even if it is one order. I would not have purchased anything if I had realised but their web site at the time said free returns, which has now been changed.

Amazing shoes and friendly customer service!! 👍