Retoure so gut wie nicht möglich!
Retoure so gut wie nicht möglich!
No comunication at all no refund they…
No comunication at all no refund they don't care
Very slow to refund.
Speedy delivery, unfortunately my £175 order had to be returned as the shoes are very narrow. I sent them back through their returns system which isn't the best. It arrived at their depot in Germany - yes, Germany, and took over 2 weeks to refund after arriving there. I had to email a few times, they asked for the tracking details, I suspect they lost it. As if by magic they refunded straight away after leaving a negative review on their facebook page. As it took so long to refund, I had to pay my credit card bill as the refund was so slow.
Schuhe beim 1sten mal kaputt, kein Kontakt möglich.
Schuhe beim erstmaligen (!!) tragen eingerissen. Mehrfache Versuche einer Kontaktaufnahme blieben ohne Reaktion. Schade um den Namen Sparco, der ja eigentlich eine große Nummer im Motorsport ist. Von solch einer Marke erwarte ich mehr Qualität und Service. Setzen 6
Retoure nahezu unmöglich - Sparco, nie wieder!
Ich habe einige T-Shirts und eine Jacke online bestellt. Die Ware wurde recht schnell geliefert. Einige T-Shirts möchte ich zurück senden, da diese nicht passen, aber der Customer Care Service meldete sich erst nach mehreren Emails meinerseits und auch nach 3 Wochen habe ich noch keine Info ob ich einen Retourschein bekomme oder auf eigene Kosten zurücksenden soll. Bisher hatte ich große Sympathien für die Marke, aber allein durch dieses Erlebnis ist die Marke für mich erledigt. Ich bestelle einiges pro Jahr online und sende max. 2-3% wieder zurück. Aber so etwas habe ich bisher noch nicht erlebt. Ciao Sparco!
Die Ware ist in einem zerrissenem…
Die Ware ist in einem zerrissenem Karton gekommen. Ich versuche seit paar Tage die Ware (1 paar Schuhe) zu retournieren. Ich habe mehrfach versucht über die Website eine Retoure zu starten. Es ist sehr sehr problematisch! Bis jetzt habe ich keine Rückmeldung von sparco fashion erhalten und ich kenne die Rücksendungsadreese nicht !!!! Hilfe ! PS: Die Schuhe in Größe 40 passen nur auf die Kinderfüße.
No refund.......
Ordered one pair of shoes, too small, so returned. process and comms slow at that stage but ok. Ordered bigger ones, arrived, reasonable quality so far. So I don't think they are a total scam. However I cannot get them to refund me the cost of the returned pair which they have now had for over a month, as proved by their own postage tracking. No comms, no refund, awful. Starting Creditcard dispute to get my money back.
no communication and likely fake
Ordered a size bigger as advised but they were way too small. No size bigger than a 12UK so asked for refund and return address - NOTHING! No sizing or material construction label on footwear/ box so suspicions aroused. Next step Paypal and trading standards - avoid..
Worst on line service I have ever experienced.
Ordered and paid for delivery of a pair of shoes on the 8th July. It is now the 28th July and despite numerous contacts with Yodel no delivery and no idea where my parcel is. Sparco don't answer their emails and are totally unresponsive. I want a refund. Would not recommend this company, it is the worst on line service I have ever experienced.
Worst Experience with Sparco
The experience with Sparco UK is very very bad. The shoe from this brand is what I wanted to own, but now I will never suggest this company to anyone. It's been over a month now and the product has never reached me. The company (Yodel) they hired for their courier job is a shoddy one which lies on your face. Trust gone completely on this company. Never again will I be able to trust and buy anything from this company.