Nic was extremely helpful
Nic was extremely helpful. We are very happy with the price and service.
Friendly people
Friendly people, not pushy and did a great job. Very happy.
Great customer service..
Great customer service... always a pleasure doing business with you guys.
Thanks for your help in choosing a …
Thanks for your help in choosing a dress ring gor our 25th anniversary 😁i can't stop admiring it
Very good
I was looking at a ring from your website and found one that I am after. I sent an email enquiring the ring, I was impressed to receive a response from Theodore soon after. Theodore's communication is top of the line, he had been helpful and great in helping me to getting the ring. The shipping was fast although the customs took slightly longer to clear. I will strongly recommend drakakis to anyone looking for beautiful rings that come with fantastic services.
The service at Dracajus Jewellers was …
The service at Dracajus Jewellers was efficient and informative. It saved me having to travel considerable distanced to obtain service at other stores,where I used to do business. My pearls were restrung to look more clean and attractive .
Job not ready on due date as discussed
I needed a ring re-sized, this was a sentimental piece to me, it was my Dad's ring, he has just passed away. First I was given a time period of 2 weeks to complete the job, then it jumped to 3 weeks during initial discussions. I left it with them, when I went back to pick it up, it was not ready on the due date, I was told the jeweler had been on holidays so there was a back log of jobs. Really not my problem, I was counting on the ring to be available on the due date. I was told it would be another 4 days before it was ready. The job was not great, the size is not right and now there are sharp edges on the stone. As a previous customer and expected future customer, I am disappointed in the service, I won't be back
My choice for jewellery
The brothers have helped us with engagement ring, wedding band and a ring redesign... great work and would definitely use again
Just lovely service
Just lovely service, someone who listened, met my needs quickly and without fuss and sent me on my - poorer but happy.
engagement ring
The team did a magnificent job with the engagement ring, customising and delivering within an agreed shorter timeframe and complimentary post-service resize. Great service. Highly recommend.