I like to support family firms & was happy to get my coal tongs from Snape & Sons. They are good quality & arrived quickly.

Replaced faulty item quickly with no fuss

Fast dispatch. Well packaged. Lower cost than alternatives. Can't fault Snape and sons.

Excellent service thank you and delighted with my new ceramic butter dish. My only comment would be to request that you use a different type of sticky price tag. Even in boiling water it was very difficult to remove it and the glue residue.

Snape and Sons were extremely helpful when I telephoned. My order arrived on time - perfect service.

Ordered a dimplex electric stove fire from this company and it arrived so quickly! Great service .

The ash pan I ordered was not the size advertised (smaller). The company responded with an apology and a full refund.

Efficient, helpful and to schedule service.

Easy on line and quick delivery

Really good service, the item i bought was cheapest on the net. Would highly recommend buying from this company.