Lovely service
For laundry service in the UK Hamlet laundry company gives a best service with reasonable price range. I took their wedding dress dry wash service and they did it professionally and I'm very happy to get my special dress back clean & fresh . Love from Himarika
Trusted and top-notch service of laundry in the UK
I'm happy for Their service and prices. Significantly their behavior is so polite and soft. they try to find out customers needs and try to fulfill that. I took their separate wash service and every time I get a service as I want. I'll recommend Hamlet Laundry company as a trusted,good service and budget friendly Laundry service.
I'm satisfied 😊
Hamlet Laundry Company has completely transformed my laundry routine. With their 24-hour service, user-friendly app, and exceptional quality, they've made laundry a breeze. From clothes to bedding, everything comes back fresh and clean. Sometimes they can not reached in time about 10 min to 15 min delay just because of traffic. However, Their customer support is top-notch too. I highly recommend them! Best, Jasmin akther jui.
Be careful
By far the worst experience I've had with a dry cleaning service. The scheduled drop-off was set for Thursday evening, finally nearly 10 pm at night someone does drop-off about 1/2 of my order. When I point out that I am missing quite a few pieces, they assure me someone will call the next day. Friday around mid-day, still zero contact from Hamlet, I call and am assured that they at least found my order and someone will drop off the remaining items that evening. I move things around to assure I'm home, there was no call or no show. I call again on Saturday around mid-day, and am assured again that someone will be there in the afternoon to drop off my items. They finally do come. The invoice is ready a few days later, and I find I'm overcharged by a decent amount. I send an email, no response, I use their chat function, no response. I've called, and have been told someone will follow-up today, so we will see.
I used hamlet laundry service for wash…
I used hamlet laundry service for wash iron & fold several time. i got no problem during booking & get back my goods. turn around time is okay except few times. so therefore hamlet laundry is recommendable i guess
I've utilised their laundry pick-up…
I've utilised their laundry pick-up service twice already because I occasionally struggle to keep up with the laundry for my entire family. They consistently show up on time and return my clothing the next morning. The garments are returned wrinkle-free, clean, and divided into adult and child sizes. highly advisable
I recently had the pleasure of using…
I recently had the pleasure of using Hamlet Laundry for both laundry and dry cleaning services, and I couldn't be happier with the experience! 💯 The collection and delivery service was spot on - always on time, making the entire process incredibly convenient. I didn't have to worry about dropping off or picking up my clothes, which saved me so much time and effort. 🚚 But what truly impressed me was the quality of the wash and dry cleaning. My clothes came back looking brand new! The attention to detail and care taken in handling my garments was evident, and I couldn't have asked for better results. 👌 The team at Hamlet Laundry is super professional. From communication to the actual services provided, they were top-notch! Their customer service was excellent, and they addressed all my queries with utmost courtesy and efficiency. 💬 The booking process was a breeze! Their user-friendly website and app made it easy for me to schedule the services I needed, and the whole experience was seamless. 💻📱 Overall, I am thoroughly impressed with Hamlet Laundry and their exceptional services. They have definitely earned my trust as my go-to laundry and dry cleaning service provider. I highly recommend them to anyone looking for top-quality services with a touch of convenience and professionalism! 👍 Thank you, Hamlet Laundry, for making laundry day a stress-free and delightful experience!
False advertising of prices
I booked through them after seeing their price was set at £16 for 6kg however when the payment went through they charged me £20 instead without any explanation so I cancelled immediately. I also went through their booking system again afterwards and could not see this price anywhere in advance of entering my card details
highly satisfied
highly satisfied. washing and iron they did properly. will use again
AVOID AT ALL COSTS
Horrible service from the start….sent 5 curtains for dry cleaning and the only good thing was collection and taking money from my account. The quote procing giving was wrong and their charged me extra despite the poor cleaning, they lost some items in the process and took them 48h to locate and most importantky the communication is terrible. The mails and chat on the website are very polite but not followed upon. The company is ran by a rude man who shouts at you on the phone when things go wrong. PLEASE AVOID if you don’t want to lose money, time and patience. I wish I had read previous reviews before giving them my garments and my debut card number!