The lady who I was dealing with was very polite & helpful ! Also she easily talked me through what I had to do in order to complete what I had phoned in for ! Thanks !

Very polite and helpful

Jaydrin was a F**KING LEGEND. Give that man a promotion. All I needed to do was verify that we were going to be billed from the correct meter and bish bash bosh done in no time. No hassle, no bollocks, no unnecessary shite. Great stuff.

Everything I needed sorted was sorted. This Rebel Energy representative was the best I have ever dealt with hence the top rating.

Very helpful with changing direct debit date

You [rebel] put our minds at ease ,and very helpful, thank you.

Answered all my questions clearly didn’t use language I couldn’t understand didn’t put any pressure on me explained procedure and how I had cooling off time put my mind at rest about bank fraud all in all very polite helpful young man who I believe is an asset to your team

Daniel explained everything clearly

I had an excellent experience with Abenathi from customer service. They were polite, responsive, and handled my issue with great care. Abenathi made sure all my concerns were addressed and offered helpful solutions. Their positive attitude and professionalism really stood out, making the entire interaction pleasant. I truly appreciated the time and effort they put into resolving my matter. Excellent service!

In October, I moved into my new flat, and Rebel was the existing electricity supplier. Since then, no one has been able to set up my account, and I have received different explanations each time I contacted them by phone or email. I have had to proactively chase my bills every month, as I wouldn’t have received any otherwise, despite being told that my contacts have been recorded in their database. The lack of assistance has been frustrating and demonstrates a complete disregard for customer care.