Excellent Customer Service and quick turn-around times.

Amazing as usual! Thank you for fast, clear communication.

Truly, better than expected. The experience started off with a quick email about a custom logo flute. After supplying them, Laura, with a high enough resolution picture they created a logo proof which was sent to me. I loved the proof and was told it would look the same. Well, I received the custom glasses, I ordered crystal, within a week from order and they are OUTSTANDING! If you are on the fence about ordering something, don’t be. They are great from start to finish. This was my second order from this company.

Ordered crystal whiskey glasses with custom logo - birthday present for a friend that has everything The folks there were very helpful, responsive and patient with changes to my logo and providing proofs. Delivery very fast Beautiful results

This is my third order from crystal imagery. My first order was for some etched bourbon glasses. They really came out beautiful. After I received them I realized I needed a few more. And the second order was just as good as the first. This time I needed a special gift for a good friend. He served in our military and just got approved for citizenship to our great country. The only problem was it was kind of a rush order. So I called in and they assured me I would have the special order on time. Well crystal imagery delivered as promised and the beer glasses are beautiful. Thank you crystal imagery. Joe Pomilla

We ordered custom gifts for multiple employees. Extremely responsive assistance with setting up our custom order (thank you Laura and Julie!). We are very impressed with the quality of the engraving and glassware.

Great experience with ordering customized groomsman whiskey tumblers. The order was created and completed in the same day and shipped out immediately. Glasses came out great with no typos! Thanks!

I did a small order for a special occasion and got the glasses in about 2 weeks. I have been working with Crystal Imagery on another larger project for a major celebration. That won't be for over a month, but I am sure I will get the same great service I got on my smaller order. I did request a sample glass before hand and it was favored by all over other etched glassware providers. I will follow up later when the large order is placed and received in 6 weeks.

The service and communication was a great experience. From the initial order process, to the preview process was seamless. Glasses arrived exactly as ordered. Very pleased with this purchase.

My order came in quicker than expected. On a downside, one of the mugs I ordered came shattered. However, after contacting the customer care team, they were very quick to reply and were open to replace the broken mug or send a refund. Though it was a setback, the agents resolved the issue quickly.