Elaine and Sinead were an exceptional…
Elaine and Sinead were an exceptional one-two punch! Elaine provided many Villa rental options to meet my requirements and flawlessly transition me to Sinead who did the heavy lifting on the week's Itinerary! Sinead was a pleasure to work with as we coordinating the week for my wife's birthday. She was professional and extremely responsive to planning the week. Sinead provided additional recommendations on activities, restaurants, and logistics for the week. She provided unbias recommendations and was very knowledgeable on Turks & Caicos.
I recently returned from Allamanda…
I recently returned from Allamanda Villa in Jamaica which I booked with Exceptional Villas. When I booked it 8 months I found Exceptional Villas to be very responsive with my search parameters. When I was concerned doing this online, the owner Alex put me at ease. Concierge Noreen helped me do the rest of the planning. Noreen was very helpful and responsive with all the details. Villa Allamanda was as awesome as promised. I loved the house, the staff (especially Michael the Butler, Mrs. Kerr the chef, and Rohan the driver. I feel like they are family. The home accommodated all 11 of us nicely (adults and children). We had the best vacation! I definitely would use Exceptional Villas again! Highly recommend them.
Exceptional customer service!
Our experience working with Sinead at Exceptional Villas was, well, exceptional! She responded quickly every time, patiently answered all of our questions (no easy feat in the midst of a COVID surge), and arranged many services for our family. She always was kind and thoughtful in her responses and consistently tried to anticipate our needs. It was such a pleasure to work with her and we are very grateful for her time and energy.
Sinead and the rest of the team were…
Sinead and the rest of the team were extremely helpful and responsive to all my questions and requests
Julie and her team were very helpful in…
Julie and her team were very helpful in providing information and answering a myriad of questions particularly navigating through COVID travel requirements. Always attentive with a quick and friendly response and great input. I would recommend them to others.
Julie gave us great service
Julie gave us great service! Thank you!
Noreen with Exceptional Villas was…
Noreen with Exceptional Villas was fantastic throughout the process of picking the right villa for our trip through arranging everything perfectly for our stay. She was very patient with my very specific questions and request and helped make the trip something very special to remember. I would not hesitate to use Exceptional Villas again.
The team has done a phenomenal job with…
The team has done a phenomenal job with booking, scheduling events, and overall planning
Great follow-up and responsiveness
Great follow-up and responsiveness. I will reserve final comments until we spend our week in Turks! Looking forward to it. Thanks Elaine and Sinead!
Christmas 2021 in Barbados
Last January after spending Christmas and New Year in lockdown we decided Christmas 2021 would be very different! We got in touch with a couple of travel agents to help us plan Christmas 2021 in Barbados. The minute I spoke with Yvonne from Exceptional Villas I knew we were in the right hands. She sourced us the villa and then introduced us to Julie Kirby from Exceptional Villas. I can only say that Julie is a Godsend. She has literally organised everything for us, no request from us was too big or too small for her. We are four days away from travelling to Barbados for Christmas 2021 and I can’t thank Julie, Yvonne and Exceptional Villas enough for making this happen.