Upgraded car
This was our return visit to Stoneacre Lincoln as we wanted to upgrade. Tom gave us 100% attention and guided us on a car which met our needs. Nothing was too much trouble and was professional in every manner. Excellent customer service Tom and not forgetting to mention Ayesha for her support and attention. Very satisfied customers.
Easy purchase
The sales assistant was attentive and we were well looked after. This is our second purchase from stoneacre we would not have come back again if the service and price was not right.
Right from the original contact
Right from the original contact, the service Stoneacre Lincoln has been excellent during the process of arranging the Volvo lease. Extremely informative and kept in regular contact throughout. Thanks especially to Matt Offley 👏
Saw a vehicle advertised on line that…
Saw a vehicle advertised on line that was recently reduced in price model, year and mileage fitted the bill. Visited the branch the following morning Neil the salesman introduced himself and immediately opened the vehicle and left me to view at my leisure informing me to just ask if I had any questions. The vehicle although a used model was immaculate inside and out and obviously well looked after by its previous owner. After viewing I was asked if I wished to take it out for a test drive. Whilst the vehicle was moved from the forecourt I was offered a coffee and informed the paperwork had been completed and the vehicle was available at my leisure. The vehicle drove as it looked like new. Returning to the dealership Neil asked how it went and the process began. Not intending to part ex my current vehicle a price was offered and being competitive it made things a lot easier. The vehicle was supplied with a 12 month Mazda manufacturers warranty and Simon offered an extended 4 year warranty at an extremely competitive price. I don’t usually go for warranties but 5 years warranty seemed a no brainer and the deal was done. It was arranged to collect the vehicle in a couple of days. On arrival the vehicle was ready to go presented immaculately inside and out, Neil completed the paperwork efficiently signing over the new vehicle and the part ex and notifying DVLA online leaving me to just drive it away. A small issue arose over the first couple of days and on contacting the dealership I was asked if I could call in the next day and a technician would take a look. This I did and the issue was addressed within the hour. Overall a great experience something which isn’t guaranteed these days. Thanks Neil (Mazda@Silverlink)
James was very helpful throughout the…
James was very helpful throughout the process of ordering and collecting my car. He has a great sense of humour so he made our experiences very pleasant.
Brilliant fantastic lovely staff Sam…
Brilliant fantastic lovely staff Sam was fantastic
A professional happy experience
We were greeted at the dealership by Aaron Lowbridge who looked after us through the whole journey of buying my Fiat 500. He is very professional and friendly and nothing is too much trouble. His little videos are supportive and special. The whole nottingham team are like a family and look happy to be at work. I love my Fiat 500 and with the support from Aaron ,Stef and Katie, its made my purchase a very happy and easy experience. I would recommend them all and especially Aaron, who went above and beyond to help me along the way.
Friendly staff well looked after
Friendly staff, well looked after by Faye Piercy and James
First class car. First class service.
This is the second car I have bought in fifteen months from the same people. First class service. Straight dealing and a superb product. No mess dealing plus sane day delivery. I could not rate this firm more highly.
Sales man very knowledgeable about his…
Sales man very knowledgeable about his cars. Great service and good backup. Highly recommend Joe.