The Penn Elcom process was smooth and easy. Labels arrived well packed and in perfect condition. Would definitely recommend both the company and products!

The online store was easy to navigate and I also had the pleasure of talking with Jason in the Austin, Texas office and was very helpful at helping me complete my order!

Very fast shipping

Great price. Good quality. Lock needed some playing with to work well or would have been a 5 star. Had to do some filing to get lock and latch to work well. But was not a big deal. The drawer itself is a wonderful purchase. Nice combination of lightweight at a really good price. The brackets for rear drawer mount were really nice. While they did not work as shipped on my rack, they were used to mount. My rack had no rear rails. Made my own from angle and cut brackets to fit. Overall a great purchase! 4 stars was probably a bit low. Wish I coulda given it 4.75 stars. Thank You! Would definitely buy again. Spence

As a touring guitar tech it is imperative that we have confidence in our vendors to get us product in a timely and efficient manner. We are constantly on the move so if there is any delay or misstep in the sequence the shipment could arrive too late. You have never let me down and your handling of orders and communication is always spot on. I recommended you to a colleague whilst in U.K. this past summer and he commented that he was so impressed with the experience. I usually don’t do reviews but you guys are such a pleasure to deal with that I am happy to take the time to let you know how well you have taken care of me over the years. Thank you and keep up the great work!

Very well made and practical large parcel box, if only Amazon could actually find it!

Quick and accurate. I will continue to order online with PennElcon for all my hardware in the future!

Speedy delivery and competitive price. Good service.

As described and arrived in a timely manner. Would buy from again. Thanks!

I got exactly what I ordered, and it was in a timely matter