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William Mcculloch

08 February 2025, 03:11

  • 1 Review
  • GB

Verified

TUT TUT.

We ordered and payed for milk to be delivered to different venues ,work and home so a week passed and it will be delivered to both addresses on 7/2/25 ,no milk I had to purchase milk for work and home ,Shambles to start. up date coming soon. 11/02/25 They are two separate accountsšŸ¤”,so one delivery was delivered today to the wrong place ,and I will check if the other has been delivered.So it's now the 12th Feb 25 ,still no milk at home after a reassuring conversation with a member of phone staff ,so l will wait till Friday and see how that goes.🫢

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Chauntay

08 February 2025, 02:10

  • 1 Review
  • GB

Verified

Milk always on time and fresh

Milk always on time and fresh, only get 2 bottles a week and never have any problems with it going off. Definitely recommend!!

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Frank Boyd

08 February 2025, 02:02

  • 1 Review
  • GB

Verified

McQueens perfect

Everything is perfect really happy with our milk deliveries,,,,,,, was just wondering if you would ever think about doing butter as an option???

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Elaine Watson

08 February 2025, 01:46

  • 1 Review
  • GB

Verified

Great service

Have been having deliveries for a few months and I'm loving it. I found it easy to cancel when I went away and deliveries restarted automatically when I returned. The milk is always fresh and delivered very early. The direct debit is an easy way to pay as well. Would recommend to anyone.

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Carol Storey

07 February 2025, 23:49

  • 1 Review
  • GB

Verified

One happy customer

I have had to change my order a few times over the last couple of months and I am always greeted by friendly, helpful call handlers. I never have problems with deliveries so wanted to thank you for a great service.

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Lyndsay Oakes

07 February 2025, 23:33

  • 1 Review
  • GB

Verified

McQueens family business not professional …

Rang this mqqueens to cancel my order the lady I spoke to wouldn’t take no for an answer to cancel and then before I could ask if she had cancelled my account and order she was very rude and put the phone down on me . Probably in a mood because she didn’t make a sale from me . Wouldn’t recommend very rude .

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Long

07 February 2025, 22:55

  • 1 Review
  • GB

Verified

Misleading and poor practices when setting up and/or cancelling account

When you set up an account you will be called every day until you set up a direct debit over the phone. When I said I would set it up on their website as I felt this was more secure, they advised it would take 4 weeks to set up this way?!. So I reluctantly set it up over the phone, just to stop them calling me. Unhappy with being lied to I decided to cancel. Upon cancelling I was given the hard sell then told I needed to pay the balance immediately as my direct debit would still take 4 weeks. Less than 24 hours after paying by card, they then took my direct debit as well. Now there’s a surprise. Still waiting for my refund.

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Mrs J

07 February 2025, 22:39

  • 1 Review
  • GB

Verified

Great service and products …

The deliveries are always early morning and on the days specified

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Hill

07 February 2025, 22:36

  • 1 Review
  • GB

Verified

Only reason it’s not 5 stars is as my…

Only reason it’s not 5 stars is as my delivery needed to be changed over Christmas which is perfectly understandable, an email saying which day it would come instead would have been great , otherwise great service

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Lisa Richmond

07 February 2025, 21:44

  • 1 Review
  • GB

Verified

Always wake up to my milk being there…

Always wake up to my milk being there great service no complaints love the products great prices