Verified
TUT TUT.
We ordered and payed for milk to be delivered to different venues ,work and home so a week passed and it will be delivered to both addresses on 7/2/25 ,no milk I had to purchase milk for work and home ,Shambles to start. up date coming soon. 11/02/25 They are two separate accountsš¤,so one delivery was delivered today to the wrong place ,and I will check if the other has been delivered.So it's now the 12th Feb 25 ,still no milk at home after a reassuring conversation with a member of phone staff ,so l will wait till Friday and see how that goes.š«¢
Verified
Milk always on time and fresh
Milk always on time and fresh, only get 2 bottles a week and never have any problems with it going off. Definitely recommend!!
Verified
McQueens perfect
Everything is perfect really happy with our milk deliveries,,,,,,, was just wondering if you would ever think about doing butter as an option???
Verified
Great service
Have been having deliveries for a few months and I'm loving it. I found it easy to cancel when I went away and deliveries restarted automatically when I returned. The milk is always fresh and delivered very early. The direct debit is an easy way to pay as well. Would recommend to anyone.
Verified
One happy customer
I have had to change my order a few times over the last couple of months and I am always greeted by friendly, helpful call handlers. I never have problems with deliveries so wanted to thank you for a great service.
Verified
McQueens family business not professional ā¦
Rang this mqqueens to cancel my order the lady I spoke to wouldnāt take no for an answer to cancel and then before I could ask if she had cancelled my account and order she was very rude and put the phone down on me . Probably in a mood because she didnāt make a sale from me . Wouldnāt recommend very rude .
Verified
Misleading and poor practices when setting up and/or cancelling account
When you set up an account you will be called every day until you set up a direct debit over the phone. When I said I would set it up on their website as I felt this was more secure, they advised it would take 4 weeks to set up this way?!. So I reluctantly set it up over the phone, just to stop them calling me. Unhappy with being lied to I decided to cancel. Upon cancelling I was given the hard sell then told I needed to pay the balance immediately as my direct debit would still take 4 weeks. Less than 24 hours after paying by card, they then took my direct debit as well. Now thereās a surprise. Still waiting for my refund.
Verified
Great service and products ā¦
The deliveries are always early morning and on the days specified
Verified
Only reason itās not 5 stars is as myā¦
Only reason itās not 5 stars is as my delivery needed to be changed over Christmas which is perfectly understandable, an email saying which day it would come instead would have been great , otherwise great service
Verified
Always wake up to my milk being thereā¦
Always wake up to my milk being there great service no complaints love the products great prices