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Maria carter

07 February 2025, 21:31

  • 1 Review
  • GB

Verified

Do not buy from this company!!!

Do not buy from this company!!! after countless attempts to deliver my order they couldnt manage it! always went to the flat below. do not allow them to ask for another try and escalate to manager, this is just a marketing ploy to keep you and for you not to cancel, ive also had to pay for my last deliver which went next door!!!!

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Tom

07 February 2025, 21:17

  • 1 Review
  • GB

Verified

Unwanted Subscription and Forced to Pay

Not one to leave poor reviews and this is nothing to do with the service so cant comment on the service or product. Had a knock on the door by one of the representatives - we said we may be interested. Next thing we know we have deliveries at the door (without providing any payment details) and are expected to pay. I am not sure why giving your phone number to a person at the door is entering into a contract. Deliberate tactic and money making scheme to hook you into a subscription you dont want or need.

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Mrs Lynda

07 February 2025, 21:09

  • 1 Review
  • GB

Verified

Reliable deliveries

Reliable deliveries. Fresh milk in a quantity I can use. So no waste.

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Stuart Blackham

07 February 2025, 21:08

  • 1 Review
  • GB

Verified

Delivered milk to the wrong house 🏡

Delivered milk to the wrong house 🏡

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Ward Burke

07 February 2025, 21:07

  • 1 Review
  • GB

Verified

Fantastic and reliable service

Fantastic and reliable service, also really easy to amend orders online, add items and delay deliveries when you are on holiday 10 out of 10.

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Kathryn

07 February 2025, 20:34

  • 1 Review
  • GB

Verified

Lasted a week and cancelled

Lasted a week and cancelled

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Karen Starmer

07 February 2025, 19:16

  • 1 Review
  • GB

Verified

AVOID

AVOID, AVOID, AVOID After setting up my direct debit, and looking forward to my milk deliveries, no milk ever arrived!! I emailed immediately to inform of this, no reply, just an email informing me of my next delivery. Once again no milk delivered! I immediately cancelled my direct debit, and informed them of this! McQueens are adamant they delivered my milk! But have no photo proof! I have 8 cameras at my property and no milkman ever has delivered milk to my address!! They are constantly hounding me for money, and after to speaking to a very rude operator Garfield, you can jog on! I won’t be paying a penny, or answering any further correspondence! A very useless, unprofessional and extremely poor customer service! You only have to look at an email I received back to know that standards are low!! Avoid folks unless you want hassle in your life!!

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Karl Zaczek

07 February 2025, 18:48

  • 1 Review
  • GB

Verified

Cannot fault the delivery or the…

Cannot fault the delivery or the quality of the products. You can taste the difference with bottled milk

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David Poole

07 February 2025, 18:08

  • 1 Review
  • GB

Verified

I decided to try McQueens two weeks…

I decided to try McQueens two weeks before Christmas on my first delivery date, a Monday no milk arrived. I waited until midday and decided to contact them I then saw a message on my pc that there would be no delivery on the Saturday but a double delivery would be made on what was my first day, so for me no milk till after Christmas. I telephoned to cancel and asked for a refund of my first payment made by card. The lady I spoke to said she was sorry, refund would take about six days. A week or so later I started to get messages asking for £2.77 for the milk I had before I cancelled. I emailed them and received an apology. But the demands for money kept coming, I emailed again got an apology and was asked could they help me further. I emailed back and said "just stop the demand coming." I got an email back saying I would have to phone to do that, what a great system! I phoned again today I wonder if it worked, and I will get my refund

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Christopher Mann

07 February 2025, 17:41

  • 1 Review
  • GB

Verified

OK at first, then the harassment began...

Was fine at first and you can do anything online APART from cancel. To do that you have to ring up, which I tried on several occasions but was just kept on hold. I set my holiday dates to as long as possible and attempted to call again towards the end of that period, but to no avail. Conveniently, the holiday section of the website wasn't working then so I simply cancelled my Direct Debit and thought nothing else of it. To my amazement i start getting threatening emails saying I have an overdue balance of £3.60!! I didn't even recieve anything after my DD was cancelled. The emails have become rather aggressive in tone stating "escalation" and "further action" but I refuse to pay for something I didn't recieve. All in all I would advose to avoid this company for their bully tactics, not the local friendly company they portray.