I love the ethos of this company, and wanted so much for these glasses to be my new standard frames. Sadly, they won’t be. The arms of these glasses are too thick to fit comfortably behind my ears, and as a result sit really uncomfortably. Because they’re completely plastic, with no metal bar, the optometrist I took them into for adjustments couldn’t achieve much with heat treatment bending - they just spring back into shape again. So I have to let this go and accept that I won’t be wearing these for any more than a couple of hours at a time.

Update: glasses came today. They’re cute, fit my tiny face perfectly, and didn’t have excess packaging. Only complaint is on the communication: I had no idea what was happening, I couldn’t find a contact email, and they never sent me the email with the updated tracking like their response to my first review said they would (nothing was in my spam folder) (also, I found the reply to be condescending). But the product is great! I have no idea what’s going on with my glasses. It’s been almost a month and it still says “processing.” There’s no online chat to speak with someone to find out my order status. Hope I didn’t waste $75.

Quick delivery and quality frames

Love love love my new sunnies! Chrissie at West End, Brisbane is THE customer SERVICE pin-up girl! Helpful, knowledgable, nothing is too much trouble.She's gorgeous! Fantastic staff, great product!

Didn't realise it was coming from Australia, thought I had contacted the NZ store

Great product at an even greater price! Love the selection of colours and flexibility of mixing and matching. Have told all my friends and family about Dresden.

Love my new Dresden glasses. A great fit fir a great price. Service was excellent and fast!

Awesome service, great product, I am really happy with my prescription reading glasses and I have to mention the super fast delivery. I will definitely be purchasing from these guys again!

I'll be a customer forever! I am very happy with my prescription, and the appointment was actually fun! All my quesitons were answered and now I've stocked up on a variety of frames - I have something different for every outfit. Prices are really reasonable, but what I really love is that everything is recycled and recyclable. I'm a true believer!

Excellent service, informing me based on my order containing spare arms and frames that one of the frames I ordered wasn't interchangeable and asked if I wanted a refund or to adjust the order to add lenses. An amazing product too!