This is my third time purchasing and…
This is my third time purchasing and I'll be back again. Great colours, comfortable, light frames and awesome customer service.
Easy online experience
Easy online experience, loved the colours and the principles of the company
Fabulous service
Fabulous service - thank you! Website is a bit of a challenge - can't get a message through to you using 'contact us'.
Quick 4 day delivery
Quick 4 day delivery - glasses look good
Love everything this company stands for…
Love everything this company stands for and I love my glasses!
Easy to use website with next day…
Easy to use website with next day delivery.. couldn’t be happier
Love this company!
Amazing service, quality products, excellent corporate responsibility/mission, reasonable prices.... what's not to like?! Come to the US! ... never mind, I'll just come to you again. ;)
Order wrong, poor communication UPDATED
I order one pair of prescription sunglasses and one pair of prescription glasses. The sunglasses are great. The other glasses came with the wrong prescription and I have yet to hear back from the company on how to resolve the issue. Communication with the company is poor. It takes days for them to respond to emails, if they respond at all. I do understand there is a time difference between myself and Dresden.Vision but 48 or more hours to respond is unprofessional and rude to your customer. I do not recommend ordering from them online. UPDATE: I received new lenses and they are perfect. Dresden also sent me a complimentary pair of frames. I am very happy with the products themselves. The glasses are lightweight and flexible. It's so easy to change lenses from frame to frame and swap out arms. If this was a review of the product itself I would give 5/5. But I am still off put by the communication. It wasn't until after posting this review that I received e-mails in a timely manner. I wish my entire experience had been so smooth. I've updated my score from 2 stars to 4 stars because the glasses are great.
I have been dealing with Dresden for a…
I have been dealing with Dresden for a year or two and have always been very satisfied with the service and the knowledgeable and friendly staff. I have attended both locations in Toronto. Wish there was a Dresden out further in the East End.
Wonderful service from Llewelyn at Dresden Potts Point Store
A huge thank you to Llewelyn at the Potts Point store. Terry and I bought out first Dresden specs last year from Llewelyn. We returned this year for our upgrade and once again have received impeccable service from Llewelyn. We live on the mid north coast of NSW and Llewelyn had to manage our orders by email. We tell all our friends about Dresden when they admire our colourful eyewear. We love the products and are pretty fond of Llewelyn too.