Very responsive, excellent communication and explanations provided

Great service and very responsive throughout our purchase.

I am a first time buyer and Jaswinder handled my file and from start to finish he was great, I had a lot of questions and he ensured he came to me on them all very quickly, I was kept informed at every stage of the process and completion went smoothly! I would 100% use direction law again in the future

I am at the top of a chain. I cannot exchange because Direction Law who representthe buyer at the bottom of the chain have not responded to requests from lawyers and estate agents and their client to proceed to exchange. In addition they made amazingly fundamental mistakes in obtaining the documentation I am contemplating making a formal complaint to the law society about their conduct. To potential and existing clients, caveat emptor

My experience has been dreadful. The assumption is that the client buys and sells properties all the time, there is no explanation on terminology or process. Plus phone line always unavailable and no real understanding of how stressful the situation can become. Silly typos create different completion dates causing a whole array of stress and no apology or accountability. I am dreading the next two until completion and know I will be completely clueless to how completion day even goes.

Great, helpful team led by Arash. James and Sophie were wonderful throughout the purchase of my first property and maintained regular day to day contact with updates on everything happening. Always professional and always went above and beyond to make the process as easy as possible. Definitely recommend

Professional, understanding and supportive throughout the process. Mariah responded very promptly to all emails and queries providing clear answers extremely efficiently.

Georgia Cushion supported me with my quote and was extremely helpful- nothing was too much effort and she also supported me in identifying hidden costs in other quotes I had received- which she didn’t need to do. She took time and care going through everything with me. Mariah Arshad has been my case manager and again nothing has been too much trouble, Mariah has supported me every step of the way- and I have not had to chase anything. Mariah has always been one step a head and has lead to a smooth and timely house purchase. Again Mariah has always responded within a few hours (if not sooner) to any queries I have had (there have been a few) which has put my mind at ease throughout what is deemed a stressful process. I thank both Georgia and Mariah for the support, hard work and care they have shown during this process and would highly recommend them.

Very helpful with every step along the way. Was always happy to answer any questions regardless to how small they seem. Very good service throughout couldn't fault them at all. I would definitely recommend Direction Law to anyone especially first time buyers.

Good service but difficult to get hold of staff on the phone sometimes.