The team at Direction Law were really…
The team at Direction Law were really helpful, attentive and responsive. Thanks to their support / liaising with the necessary third parties, we were able to complete the purchase of our property sooner.
We had really fantastic experience with…
We had really fantastic experience with Direction Law. As we are first time buyer, we know nothing about purchasing property. But our solicitor Christopher was really patient and professional to answer all the queries that we raised. He always replied us in very short period of time. This made us feeling very secure during the whole purchase (the purchase took us almost a year). The team dis everything efficiently especially in the final stage of contract exchange. Well done!!!
Fantastic service!
First time home-buyers here, and first time using a solicitors which we were so glad for the recommendation as we could not fault their service whatsoever! In fact, I'm surprised to read negative reviews on this company and felt that I had to leave a review since we had nothing but a positive experience. Amina was fantastic throughout our entire process from start to finish, she really did help us, professionally, promptly and efficiently! We could not be more grateful to her and shall definitely be returning to Direction Law when we next need help :) Thank you Amina, and to Direction Law for your assistance!
Thank you so much for all your support
Thank you so much for all your support!Specially big big thank you to Mariah who is very professional and patient!She just helped us exchanging our contract today!Really appreciate her prompt reply and efficient work!
Buyer Beware: Faceless, unresponsive, dishonest.
If your transaction is straightforward and not time bound, and you are willing to take a risk nothing will change through your transaction, then using a 'conveyance factory' firm such as Direction Law will save you some money. However, our sale experience - while straightforward and not time-bound - was not a good experience and almost cost us securing an offer on our onward chain. They 'barely' do the absolute bare minimum, and communications are almost non-existent despite multiple emails and calls to request an update due to long periods of silence. When we came to completion, we had to chase clarification on important details from 3rd parties due to non-response from DL, and we discovered DL lied about steps they'd taken in the process. With hindsight, we will be paying the extra for a firm who deliver on what they promise and are willing and able to respond to any bumps in the road.
So slow our remortgage evaluation lapsed.
Direction Law was unable to get our remortgage over the line in months. By the time Direction Law finally expedited the title registration our evaluation survey had lapsed. Despite trying to get in touch dozens of times through the process.
Do not hire Direction Law
We used Direction law years ago for our first buy, we thought it was fine so we instructed them again to deal with our sale. They are unhelpful, slow, fail to explain anything, lie to you, I had to chase them and do their work for them. I tried to call several times, no one answers apart from the sales team. Had to put through a few complaints, responses were defensive and didn’t change the service. They nearly jeopardised our purchase of another property and the estate agent advised it would negatively impact our offer if we stayed with slow unhelpful direction law. It’s difficult to know what a decent service is when you’re a first time buyer/seller. Our new conveyancers have been a dream compared to Direction Law. Don’t waste your money
All the bad reviews here are true, DO NOT USE THIS FIRM
All the bad reviews here are true, worst Solicitors I've ever dealt with in my life! I've spoken to quite a few people who have experienced systematic discrimination and racism from this fir and we are all putting forward a compliant to the SRA! Law firms like this should not exist!!
The company was always easy to get hold…
The company was always easy to get hold of and responded very promptly.
Great service and good communication
Great service and good communication