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Charlotte

11 March 2022, 22:49

  • GB

I was informed all the way throughout…

I was informed all the way throughout my purchase. If I had any questions they were answered thoroughly. Really good price too. Happy customer!

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Esaut P

11 March 2022, 22:19

  • GB

Horrendous experience to say the least…

Horrendous experience to say the least ... I would not recommend it to anyone. Thought they were good as they are advertised by my housing association, but they are far from being a firm that works on your behalf. I put all the eggs in the same basket (my bad), they were acting on my behalf for a sale and a lease extension. Regarding the sale, the buyer pulled because of poor communication, way too slow to get things done and the buyer decided to look somewhere else. My lease extension has been on for 2 years and has not been completed yet, it is chocking !!! I have made a formal complain and have not heard from them after 30 days, can not believe that people like this are profiting for making people miserable.

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Zoltan Balogh

11 March 2022, 17:25

  • GB

Direction Law’s team have done a nice…

Direction Law’s team have done a nice and efficient work to make my purchase smooth and fast…

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Chelsea

11 March 2022, 13:41

  • GB

Would definitely recommend

Would definitely recommend! We used Direction Law for a shared ownership property. Annika was brilliant, she made sure completion day was as smooth as possible and was very surprised how quick we got the keys on the day.

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customer

11 March 2022, 03:21

  • GB

Kept me informed throughout the whole…

Kept me informed throughout the whole journey. Really fast at getting things done and sorted and just lovely.

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customer

10 March 2022, 00:31

  • GB

Jaswinder was fantastic throughout and…

Jaswinder was fantastic throughout and made the house sale go smoothly!

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Amy Cadman

08 March 2022, 19:34

  • GB

They were great once you got a hold of…

They were great once you got a hold of them. The amount of times I tried to get through to them for an update was uncountable! Even my sales advisors and their solicitors couldn’t get ahold of them, you had to wait until they rang you! All my emails with questions were not answered, this made the process very stressful!

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elena rein

08 March 2022, 04:21

  • GB

Excellent service

Excellent service! Lucid, responsive and professional!

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customer

08 March 2022, 02:07

  • GB

I feel that a better human interaction…

I feel that a better human interaction would have helped the process.

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customer

07 March 2022, 12:57

  • GB

Helpful and patient team

Helpful and patient team