The consultant was knowledgeable and was quick to sort out our booking.

Very efficient good with replying to emails. Very good.

Given the model where contact is by online enquiry after which you wait for them to follow up, this time it worked. Previously Flat Beds have been unable to match fares I have found myself but this time they did. The whole transaction took a n hour or so.

Very helpful and efficient service with good product knowledge.

My travel agent Dania Gillespie was exceptional. I have recommended her and Flat Beds to everyone.

Our travel consultant Natalie was superb. She helped us find the combination of tickets at an amazing price. Super thanks.

Friendly and great listening skills in what is required.

We have consistently enjoyed excellent service and a fantastic depth of travel knowledge applied always in our best interests toward immensely enjoyable journeys. Just booked again for Japan in December this year and very satisfied with the care, prompt responses and attention to detail our consultant Jodie affords us. Highly recommended.

Sacha was responsive, informative, efficient and very diligent in finding the best value business class seats for us. We have now booked two trips with Sacha and will definitely do so again.

Very simple process and easy to deal with!