Verified
Cross Country
A very super courteous and very prompt in all email and calls replies and communication. Wonderful to work with and very reassuring as this was our first time shopping for a car cross-country.
Verified
Comfortable
Very flexible and helpful with finding different drivers. Made the transition very relaxed and clming will definitely be using the company again.
Verified
Best
US Cargo exceeded my expectations. Their customer service team was responsive and helpful, addressing all my concems promptly.
Verified
Highly Recommend
US Cargo made the stressful process of moving my car easy and hassle-free. Their online booking system was straightforward, and their customer service was top-notch. My car arrived ahead of schedule and in perfect condition I couldn't have asked for a better experience.
Verified
SCAM SCAM SCAM Some guy name Chris…
SCAM SCAM SCAM Some guy name Chris Williams gave me a price of $600 to transport from Detroit, Michigan to lake Jackson, Texas on the day of the pickup at the last minute they call me and try and charge me double I didn’t mind a few hundred dollars extra but to call me the day of when you had all week to communicate is just not the way you do business, hung up on me more than one time and offered to pay $50 dollars like that would make a difference they are 100% jokes and unreliable and don’t know how to treat customers I wouldn’t recommend anyone to use these guys EVER
Verified
Awesome service
I recently used USCargo ship my car. and i was very impressed with their service. The driver was punctual and professional, and my car arrived without any issues.
Verified
Good
Luke is very helpful and responsive.He took good care of order. I will be using US Cargo and i would recommend Luke to anyone who's interested in shipping.
Verified
FAIL TO PROVIDE SERVICE AND NOT RELIABLE!
I've experienced significant difficulties with US CARGO. Initially, we agreed on a contract on May 17 for a car pickup on May 26, which was crucial as I was graduating and had a flight later that day. I paid a $200 deposit. Initially, the responsiveness from their representative was prompt, but after receiving my payment, the responsiveness drastically declined. As the pickup date approached, the agency simply disappeared (Jennifer Blake, also she lied to me that she was working on my pickup date and promised that she would get me a driver beforehand, knowing that I was leaving the city on the same day), leaving me stranded without the promised service. This lack of responsiveness and customer care has caused substantial inconvenience and stress. - Misleading quote price. Don’t trust their low offer (even it is written in the contract it is not a true price!) - Don’t count on them on time for pick up or responding to messages after you paid - No compensation for any loss/trouble created purely on their side Now, after two weeks past, yet my car was shipped, and I have to pay a much higher price (more than double for the initial quote!) to get my car shipped. Worst experience in my life! (this industry is insane since you could not rely on the price & timing info in a contract!) Give one star out of five because there is no zero/negative choice. Avoid this company unless you have time & money to waste.
Verified
Very rude
Very rude. Quoted very low rate, then increased by double. Attempted fraudulent contract! Please save yourself the headache and hassle! This is by far the worst shipping experience I have experienced!!
Verified
Kathy winters Scam Artist
Kathy winters. Kathy Winters Kathy Winters one of the greatest scam artists alive prayed on me with emails and text messages with a quote when I contacted her she guaranteed to pick up and I signed a contract she took the deposit guaranteeing that my vehicle would be picked up by 3:00 p.m. the following day at 1:00 p.m. I hadn't heard from her she called me when I called her back she claimed that another driver she found because her driver truck was in the shop but then first she goes on to say can I give her till Tuesday 5 days away for the holidays because trucks are busy then she go on to say I found a truck for $975 I advised her I signed a contract that said $600 $200 of which she already had and that's all that I was paying she claims she was going to contact another driver never contacted again never replied to Text messages never and never contacted me again I had to write a one just to do my review however my reading is zero my vehicle has not been picked up I advised her that it was an emergency that I get my vehicle for my job and still I have heard nothing from her and neither has she returned my deposit however they scam you in the contract saying if you cancel they get to keep your money it's criminal and everyone who's had this experience should file civil litigation and shut them down as I am