This app is great for starters however we get paid absolutely nothing compared to the cut they make on top of that I’ve had a lot of issues with brands not communicating With me and then leave bad reviews after putting in many attempts to reach out to them and Billo always takes the brands side over the creators. I recommend looking elsewhere once you build a portfolio $40-$70 is ridiculous for a 30-60 second video

It was our first time utilizing Billo for our Amazon Store/Social Media. Lots of talent with a wide selection of creators. Needed a little guidance with the platform based on our various videos we needed. Billo responded quickly through their Chat and helped us meet our goals. Our Amazon consulting/marketing group highly recommended that we utilize Billo to create a library of video's to help boost awareness of our product line. If I had to utilize a local video production studio and source various locations it would have added significant time to get these to market...not to mention significant production costs. Best value for the dollar. We will continue to use Billo for all our social media content.

Here’s why they’re a 3.7/5 stars. They are extremely overpriced, do not provide customer service via phone, and they charge a $50-$189 premium PER VIDEO on top of the $99 base rate, for a 15 second video. They will lie to you and state that the premium is $50 per video, but inside the platform, you’ll see +$189 under each selection, so you’re paying about $288 per 15 second video. The premium creators are the ones that have a higher rating, as many “regular” creators on the platform only have a 40% completion and satisfaction rate, which is very poor. So you reluctantly have to spend $189 over budget for EACH video. It’s a classic Bait & Switch company. I’ve already asked for a refund for my subscription.

Billo's customer service is fantastic! Our assigned agent, Victoria, has always been there to help and is highly effective.

There is a good selection of opportunities as a creator. Great for getting started and for more experienced creators. The staff is extremely helpful with any issues I’ve run into. They respond quickly and professionally.

The Billo team, specifically Lailah, is always very helpful when I need some thing. It makes me feel supported as a creator on the app!

ABSOLUTELY MONEY MAKING SCAM!!! I am a UGC creator myself and i have worked with some of the worlds biggest brands & I am absolutely shocked at the experience i had with Billio. The 'premium' creator i worked with was absolutely terrible with no creativity what so ever, out of 90 seconds she displayed our product twice in the whole video. It sounded super ad like and she did not follow our brief. My advice? Go to CLIP UGC or Fiver to get more professional creators.

Top 3 UGC apps!

They are scams They are scams. We purchased a package for over $3k. First, they increased the video price by over 60%, then the package was gone, and now no one is responding. They are really good at taking the money, but after that, everything is horrible. Stay away from them. We are contacting the bank and filing a lawsuit.

The concept behind Billo is fantastic. Unfortunately, Billo is seriously poor from a user experience (UX/UI) perspective. Users should not find it so difficult to use the platform for the first time. I'm currently ordering my 3rd and 4th videos, and it's taken me a week to get my head around it. Regardless of your opinion, a user like myself shouldn't find it so difficult to navigate/take my intended action. Hopefully, the next UX sprint will be a complete overhaul, or I simply won't use it again.