Excellent service from start to finish. Staff couldn't have been more helpful. I originally booked and paid for a 17-seater minibus, but due to a late reduction in the number of people able to travel on my event I asked if I could change that to a 9-seater people carrier. Not only was this arranged for me at short notice, but I was refunded the difference in the hire rate without any question. The vehicle supplied was like the staff, excellent. Will definately use this company again.

Needed a minibus for my band, superb vehicle, suited our needs perfectly. Brilliant helpful staff, highly recommend this company & will use again. Cheers guys. Six little fingers

Brilliant service from start to finish , cannot fault First Self Drive

First class service from this team! Friendly, helpful, good communication, all the important detail is highlighted in red in their emails prior to collection. Clean vehicles, any dents and scrapes all documented very clearly before your go. This company is by far the best I have used. Well done guys, keep it up!

Fantastic service as ever, wouldn’t use anyone else first class service. Great guys and great service.

Fantastic service with very helpful staff. The car was amazing, lovely and clean and everything explained as I’d never driven a keyless car. Have already started recommending First Drive and would definitely use the company again.

I have had a number of rentals over the years. Each time the team are friendly, professional and nothing is too much trouble. Quality vehicles, clean, tidy and reliable. My go-to Car & Van Hire Company in Norwich for when I need something a bit larger than my own car or a van. Will be back one day in the future no doubt.

Excellent customer service, friendly people, cars always nice and clean and run without any problems.

We always go to First Self Drive for van hire, the service is excellent, and couldn't have been more helpful. The staff are friendly and fitted us in at very short notice, nothing is too much trouble. We highly recommend First Self Drive.

Excellent, Quick and efficient service. Very friendly and helpful staff. Reliant and reasonable prices. Lovely hire cars. Used on few occasions and never been disappointed with vehicle choice..