Verified
So very glad we used Goodfellows!
So very glad we used Goodfellows. They succeeding in getting our house sold within weeks where other agents struggled. They have a wide reach of buyers so getting viewings was easy and they were very professional with showing them around and giving us feedback within 24 hours. Throughout the whole sales progression they were excellent in telling us where we were and helping us getting the fastest sale possible by talking to both selling and buying parties. Many thanks for everything!
Verified
Gareth was great!
Gareth was hugely helpful in helping me find a new flat to rent. He was on hand to answer all my questions and follow up on viewings. Thanks Gareth!
Verified
Better communication
Very on the ball when putting property up for sale, keeping you updated when sale agreed could have been better. They were helpful with some of paperwork required but felt we had to chase them when we wanted to know where sale process was at. This probably caused more frustration due to using solicitors recommended by them. Solicitor being remote, getting hold of your conveyancer and dealing with paperwork was not ideal and if we ever sold again, would make sure we used someone local.
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renting flat
I can recommend Gareth V he find exactly what I was looking for very professional and organized person .Excellent Thank you
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Very friendly staff and helpful
Very friendly staff and helpful. Carlene is a very valuable member she dealt with my case and went to an extra mile coming to make sure we were ok.
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So far, so good
So far, so good. Goodfellows found me a tenant at short notice and everything is progressing well.
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Not so Goodfellows
We've bought our first home with Goodfellows, and we are left with a bitter aftertaste. The company and the agent were very enthusiastic and pushy till the handover... and then everything changed. On the day of the handover it is the agent's/company's responsibility to make sure the house is as promised. They did nothing to ensure this. It is only after we moved in, we had seen how the builder had cheated us out of many things by cheaping out on materials. there were holes inside inbuilt cupboards and sawdust and building debris left inside the cupboards for us to clean. Then we realised the BUILDER has cheated us out of the agreed upon snagging list. So we called up the AGENTS to ask them to intervene, and they just completely washed their hands off us saying they can't help us because the builder hasn't paid them. Our main gate fell off within 2 days of moving, and they said they can't help us with anything. Why would I go through an agent if at the end there is no answerablity. Disgusting behaviour - even though we bought a lovely house, we've ended up feeling cheated.
Verified
My company has been working with …
My company has been working with Goodfellows for the last year and I cannot rate Laura,Marion and Rebecca enough. They make the job a lot easier. I will always recommend them to my clients. Graeme Munro Director The Boiler Bunny LTD
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Laura Lindsay was a great help …
Laura Lindsay was a great help throughout the management of my let. She gave good timely advice and went out of her way to assist. I would highly recommend her and her team. Thank you!
Verified
5 Stars
My team & I deal with the Goodfellows lettings management team on a regular basis. They deal with any requests promptly, efficiently and despite having multiple properties to care for they treat each as if it was their own. They are a pleasure to work with and I would have no hesitation in recommeding the Goodfellows team to anyone involved in buying, selling or letting a property Sean Lacey Director Lacey Electrical Ltd