First talking to a person and not a machine. Second talking to an amiable person who knew exactly how to help me.

My car insurance runs out on Sunday 18th February. However I only received the renewal invitation on Monday 12th. As the office is closed at the weekend, I only had 5 days notice instead of the normal 28 days.

I was aware that all car insurance prices are on a steep upward curve. I did some extensive checks to confirm this. Having used Keith Michaels the previous year I was most pleased to see that the new insurance arranged by them was not much greater than the previous one.

Always helpful and courteous. Cannot fault Annie Nunn - she is great.

Matt was very informative and helpful.Process of renewal straightforward and efficient.

Gary and Olivia were excellent!

Jeremy was great, found me a great deal on my Audi.

A very quick response to my email which is very pleasing.

I’m so glad I found Keith Michaels. I was trying to get insurance for my Ltd company car and struggled to do this myself by going to the usual insurance providers. Most places would not offer the correct insurance and the ones that did were extortionate. I spoke with Patrick at Keith Michael’s and he quickly found me competitive quote and explained everything to me, to put my mind at ease. I’m just glad I found them.

Needed to amend insurance for my wife following medical incident. Previous insurer very unhelpful, tried Keith Michaels and Christian was like a breath of fresh air. Very helpful and got us sorted with no hassle.