Carrie was exceptional in setting up our two car insurance policies which were very complex. She was totally professional and kept us updated throughout the process. I would highly recommend this company. Thank you Carrie for all you did for us. It is greatly appreciated.

I've worked in the insurance industry for 25 years and Keith Michaels is definitely the easiest company I have dealt with. It was a pleasure to renew my car insurance with Mark Bullock today.

I insured my vehicle with Keith Michaels previously and they were fine... but I left a couple of years ago when they tried to increase my insurance premium by 32%, despite me having 20 years no claims. When I sought a quote on this occasion their response was shocking. When I called 8 days ago, I was told I needed to speak to the chap I'd dealt with previously and to expect a call back from him shortly. 24 hours later, having received no call back, I sent an email explaining what I was looking for... and still no one contacted me. When I chased it up today, I was breezily told they were "struggling to get quotes for Ford Rangers" and therefore couldn't help me. I asked if that was the reason he hadn't returned my call for 8 days and he just swerved the question. Then, having already said he couldn't help, he rather pointlessly asked how much I'd been quoted by my current insurer. All in all, very unprofessional.

My second review for Keith Michaels and Jeremy Pocock, who's been my broker for i think 5+ years now. Always beats every quote i've had, goes out of his way to help me with with any questions and help I might need. Would highly recommend to anyone, especially those with a modified vehicle.

They may not have been the cheapest but their service and friendly attitude was second to none. Fraser even helped me with the IT side of things. Absolutely great. Would recommend.

I sent a request for a change to my motor insurance policy on Sunday afternoon and by 9.20 am Monday morning the matter had been dealt with! Thank you Annie!

Garry and Olivia Great insurance brokers they beat my best quote on both my cars one by nearly £300 a year and the other by £600 quick to answer any query’s, only downfall is they are only open Monday to Friday so policy adjustments cannot be done on weekends if needed

Have used Keith Michaels now for at least 15 years. Always a great service and very knowledgeable staff. I always deal with Marc B, and he is Fantastic at finding us great quotes and levels of cover. Top service as always.

Like another recent review from IT contractor, I too was having trouble getting insurance for my limited company (owner/director) leased EV, which so many insurers now don't offer. A 15-minute call with this broker sorted it all out at a very reasonable price. The service I received from Patrick was exemplary, friendly and professional. Absolutely brilliant, highly recommended. Thank you!

Mark is really quick with his response and getting the quotes over and works really hard to get the right price. Really lovely guy to work with and very solution driven.