Friendly service, always professional, wouldn’t go anywhere else.

I felt pretty good about the company, they give me a lot of time to get my stuff done,because I have an international driving license, it’s much more complicated, while it was solved

Excellent, efficient service, as always.

Really helpful, expert advice and very responsive and well informed staff. Would highly recommend.

I’m an owner director of a small, specialised software company and recently purchase an EV as a company car to take advantage of the BIK tax breaks. However, with the changes of ownership of my car (i.e. my company owning the vehicle not me) suddenly becomes a problem when trying to get insurance quotes both from my existing insurer and any insurer I found through comparison websites. Whilst I was able to get some low quotes, they were from insurers that had poor ratings. I have max NCD with no convictions so thought it would be straightforward. How wrong I was. Anyway, I started doing some research online and found Keith Michaels Insurance who had excellent rating so decided to give them a call. I got through to a real person quickly and was put through to one of their sales consultants. I explained exactly what I wanted and there was no problem in getting a reasonable quote which I received in my company email inbox within 20 minutes of my first contact. I accepted the quote, and everything was in place within a couple of hours. Their salesperson was honest and straight and was very helpful. Keith Michaels Insurance don’t appear to be working from a standard script. One-size fits all insurance doesn’t work for many.

I am not surprised by all the 5 star reviews as the service I received from Carrie was not only the best response I have received from any insurer, but simply the best from any customer service platform I have ever used. I was not an easy risk to place, a six month totting up ban for two 20 mph and two 30 mph single figure excesses. Also, an accident a year earlier when a deliveroo scooter ploughed into me doing 40 mph on a 20 mph road as I was coming out of my driveway - both parties deemed to be at fault! She sympathetically took me through the history and gave me immense confidence that she could help after I had previously been refused by all comparison sites bar one quote of £7,000 per annum for a car worth £36,500. The final quote was very competitive in todays market and although I had to have an expensive immobiliser fitted, she also helped with that process. Carrie is excellent and my faith in online customer service has been fully restored......until I next call Sky/BT/HSBC/Vodaphone - take your pick!

Gary is absolutely fantastic. Always sorts insurance quickly and reasonably priced.

I contacted the company and found Gary helpful and knowledgable in addressing our needs and there was a professional and efficient approach which led to us doing business with the company. Thanks

Fantastic service Fraser was very helpful

Personal and tailored service. I needed a specific policy type to cover my ex pat and overseas domicile status while seeking cover for driving my high performance car in the UK. Keith Michael’s were able to source an underwriter and negotiate the best terms on my behalf. It helped that Gary was a car enthusiast and a knowledgeable chap who cared to solve my problems. 10/10