Great service

the man on the other side was very helpful and told me everything about the insurance but i still do not have the insurance docket emailed to me regards William

Thank you Toyota car insurance for getting me a cheaper car insurance really appreciate it.

Honest & helpful, replied to all my query.

Wouldn't allow me too overlap my cover a few days resulting in a £30 cancelation fee on my end just 2 days after joining and almost a month before my policy was due to start and waiting for the return of my £96

It took one hour to purchase the insurance though all the work was done online. The customer service agent could not get the payment done though I use rhe credit card regularly. Need more experienced people to complete the formality

Helpful and kind

Got good quote for renewal, the person on the phone dealt with my policy renewal was very efficient and polite .

Quick process. Wish the price was a a bit lower though.

This company tried to scam us! My car is due for insurance renewal in Jan 2025. Confused.com sent us a few quotes and with added perks we decided, unfortunately, to go for Toyota Insurance Services. We went through the steps on theit website, we checked everything carefully, we put in our card details and our home address and we hit the check out button. As the confirmation came and we checked again the details to be sure all is in order, we see that the home address on the policy is an old one. We called immediately to rectify this but we were asked for an additional £25 to change the details! When we said we don’t agree with it and we would like to cancel the insurance for which we have legally 2 weeks to change our mind they said that would charge us £50!! Sadly, we will have to contact now the credit card company to get the transaction reversed, not to mention our waste of time. Absolutely shocking!