The sales team was okay though late responses sometime, the installation guys too did a good job but the finance team, or ladies in the office are like Sherlock, cheeky and refused to refund me even when they promised to if length of work is less or equal to 10 meter. Mine was less than 9 meter but was charged 15meter worth of work. The deposit was even a bait because it is non-refundable even when no fault of yours

My wife and I came over to see William and Mark to view a silver Audi A4 Allroad they had for sale. It was fantastically presented and 'as new' inside. After taking it for a test drive with Mark, we were impressed with the Allroad, and decided to go ahead with the purchase. I picked the car up a few days later after they had given it a fresh MOT. I am taking this review opportunity to commend William and Mark on the whole process of selling the car from start to finish. They are both lovely to deal with and I highly recommend them. Genuine guys. I have had the car for 2 months now and it is a joy to drive. Thanks William and Mark!

William at EVHero recently purchased my mini from me. Super helpful and efficient with arranging collection and flexible to find a time suitable for me. Kept me updated as traffic affected his arrival time for collection. The whole process was quick and easy thanks to him.

Just purchased a Tesla for my daughter from William at EVHERO Absolutely fantastic service and knowledge. Very friendly and welcoming. He made me and my daughter feel special. I would most definitely purchase again if I need another EV car.

The best used car buying experience I've had. Such a pleasure to deal with William. Thoroughly recommended and if we lived closer they'd be servicing our cars too.

Excellent service from the initial enquiry to the installation of the EV charger . We live in a country cottage(built in 1840 ) on a narrow county lane. After a bad experience with another high profile EV 'specialist ' who made the whole application and survey process painful and lengthy - we contacted EV Heroes..Rachael West was super helpful and the charger was installed with no fuss within 2 weeks of the initial enquiry.. The installation engineer ( Louis?) was excellent and worked in awful rainy conditions outside. Ev Heroes are fab!

Can’t rate EVHERO Highly enough! Made it a completely stress and hassle free experience. Would definitely recommend.

Highly recommend the customer service from William at Evhero. From the first contact throughout the whole process and with the comfort of after sales back up. This was my first venture into electric cars and with William's in-depth knowledge and advice made the process a pleasure. Could not be happier with my new Tesla.

This is exactly how a car buying experience should be. William at EVHero was a true gent from start to finish. Open, transparent and knowledgeable. This was our first EV and not an insignificant amount of money but the whole process gave us Co offence, not only in who we were buying from but also in what we were buying. I wouldn’t hesitate to recommend William and EVHero.

I've never sold a car on brokerage before and was understandably, really quite nervous. Upon arrival at EVHERO my car was given a thorough inspection and any wear points were gone through, along with rectification costings. This reassured me that William wasn't going to come up with any costly surprises later in the selling process, and that he also wanted to make sure that my car, he was going to sell for me, was in first class shape. All through the selling procedure, I was kept in the loop and EVHERO did everything they had promised to do. I have found William to be a very genuine, honest person. His team at EVHERO do their best to assure satisfaction for customers at both ends of the spectrum, selling and buying. Thanks EVHERO.