Verified
Axel was a great help getting my…
Axel was a great help getting my account figured out and taking care of, thank you so for being patient with me!
Verified
They have been awesome for the past 6…
They have been awesome for the past 6 months, looking forward to keep doing business with them, thank you!
Verified
Great customer service
Alliance has a highly professional staff that are always prompt to help you. I've been a client for 5 years now, and I am quite pleased with their service.
Verified
Kath Neri was persistent in finding the solution…
Kath Neri was persistent in finding the answer to my missing mail. I was experiencing a repeating problem with my mail not being forwarded despite having been paying for weekly service for two years. At first the local Alliance office "passed the buck" and blamed USPS for the poor service, but promising things would improve. I questioned why they thought it would improve when Alliance claimed their service was not the problem implying the USPS service would get better. I suggested they send me an envelope every week, even if empty, just to show they were providing weekly service. They demurred this would be "too costly." Anyway, when they sent me my mail for that week, included was the missing mail for the past month. It may be too early to claim a lasting victory, but Kath relentlessly worked with me to "cut through the knot" and solve the problem following-up with me every step of the way.
Verified
I just started with Alliance and was…
I just started with Alliance and was assisted by an agent named Priscila. She was fantastic! She was very friendly, and she made me feel comfortable and appreciated.
Verified
Incredible Service from Mariana Garza at Alliance Virtual Offices!
Right from the start, Mariana Garza showcased her in-depth knowledge of Virtual Office Services. Her guidance made a potentially intricate process feel effortless. Her expertise was evident in every piece of advice she provided, making what could have been a complex process, incredibly straightforward. What stood out the most was her responsiveness. Whether I had a simple question or encountered an issue, she was always just a message or call away. The entire process turned out to be smooth and hassle-free, thanks to Mariana Garza's assistance. I genuinely felt that she had my best interests at heart, and her dedication to excellent customer service was present in every interaction. If you're looking for top-notch service, I wholeheartedly recommend Mariana Garza with Alliance Virtual Offices. Her commitment to ensuring customer satisfaction is unparalleled.
Verified
I highly recommand Kath Neri
I was assisted by Kath Neri, her tremendous approach with customer services is unequalled, she is really prominent in terms of helping with your case, she called, and she is consistence. I highly recommand her expertise for any other customer. Thank you so much Kath!
Verified
I recommend Ivan for customer relations…
I recommend Ivan for customer relations and he helped me set up my business line even after I canceled the service! Thanks Ivan !!!
Verified
They are the worst
They are the worst. There is no phone number to address an issue with them. They overcharge you by their free will and they don’t even try to resolve the issue with you. Had to contact my bank to dispute. They open 5 tickets and never contacted or resolved your problem. No supervisor no manager, the same rude person gets back to you. I asked her is there a supervisor she replied no I’m the person responsible. Her name is Julia and I have the recorded conversation. Unbelievable how rude and unprofessional she is. She started cussing me and my family. they steal your credit card info beside their bad customer service. She threatened to use the card info so we had to remove the auto charge from the account.
Verified
The customer service people are AWESOME
The customer service people are awesome! Alot can go wrong in a virtual or in-person office environment, and the Alliance team is always on top of it ... great work!