Problem quickly resolved. Many thanks for the prompt service and ease of contact.

Unfortunately the watch for my Father wasn’t suitable as he couldn’t get a signal inside his home. Communication & help from Yvonne Taylor at Customer Care Team Leader was excellent dealing with this for us.

Rapid response to initial enquiry. Very pleasant , helpful staff and good follow up by e mail.

The watch arrived very quickly, it was easy to register and set up the Family App. It's very simple and straightforward for my partially sighted Mum to operate.

Arrived quickly and very easy to set up.

The Personal Alarms Customer Service has been excellent. The pendant was easy to set up, and to charge. Having the security which comes with wearing it , both within the home environment and wider afield, has given my Sister the confidence she lacked when moving around. The GPS tracking element and the App provide a great way of being able to check up on the well being of my Sister without having to constantly call her during the day.

Clear information about the product and informative instructions about procedure for payment

The call team are amazing,always very quick to respond to the alarm. Very polite and always willing to help with any problem We had an issue with watch so had to use the call button twice,thay were so nice asking to make sure everything was OK, and we explained what had happened .Thay said glad you are ok,nothing was to much for them. Great team ,thank you

A great product. Battery life could do with being improved though.

The watch performed as advertised. Charging easy. Excellent- possible I may purchase another.