Excellent product, returned calls when we had a question. Fast delivery.

Always excellent customer service. Any queries are answered promptly and efficiently. Would highly recommend (& have already done so)

Excellent customer service. Very knowledgeable and helpful. All my questions answered. Alarm sent within minutes of phone call.

Purchased the SureSafeGO Family Monitored alarm watch for my 88 year old mother but unfortunately she was unable to do the strap up so I rang SureSafe and spoke to a lovely helpful lady. I asked if it would be ok to swap the watch for the SureSafeGo Family Monitored + App alarm pendant. No problem - the pendant was sent the next day with an envelope to send the watch back. There was a bit of a misunderstanding with regards to the subscription (needed for the SIM card for GPS) by an extremely helpful Yvonne who is the customer care team leader. She was very helpful and understanding and to be honest can’t praise her customer service highly enough. Customer service is very important these days and these guys have it in bucket loads - thanks very much for all your help, emails and understanding of our situation. Would I use SureSafe again - ‘sure’ would 👍

I got my alarm second hand, but your team made everything so easy. Both myself and my family now have peace of mind.

Your customer service is excellent. I have spoken to 3 or 4 people in the purchase, set up and testing and everyone is super helpful and friendly.