Unable to tell me what the 20% discount for renewal was based on! Having had several hundred pounds load for a condition unable to explain to me why the loading was still applied after the condition was cleared. Pleasant lady l spoke to and did her best but was obviously very embarrassed.

Spoke with James…Amazing service friendly and very professional!!

Very easy, good choice of policies, no problem filling in the details.

I arranged my travel insurance today for myself and my husband. Geraint dealt with the whole process with humour, professionalism and patience. My medical history is very complex and he dealt with it extremely well.

It was quick straight forward and easy to re new my policy. Amey was very pleasant and cheerful to deal with.

Quick, friendly and reasonable cost

The agent was very patient, he listened to what I wanted and explained all the possibilities available to me so I could make the right choice.

Easy to navigate application and the quote was very reasonable

I spoke to Liz who was very clear and helpful. She was business-like and friendly and I was pleased with the service.

good price, easy to use website