Tilly was incredibly friendly, knowledgeable and willing to help/make suggestions. She answered all my questions and also gave me some great points to consider. There was no pressure to buy on the day which made it a super pleasant and helpful experience.

Had a consultation with Jazz to go over engagement rings. Jazz was very helpful and attentive to what we wanted. On follow up emails she was very pleasant and very fast turnaroud

Knowledgeable staff, extensive selection of rings, easy to navigate website

Sophie made us feel very comfortable the moment we stepped in. She was very friendly and helpful with any questions we had. My partner and I would definitely recommend Cullen Jewellery. The place was clean and beautiful.

Fantastic experience, quick communications.

I was really impressed by the digital appointment and the service. Laura was across all the products and specifications and did a great job showcasing the different options. I learned a lot from the session which ultimately helped me select the perfect ring!

The team was easy to deal with and very professional.

What an absolute pleasurable experience dealing with Kat , Kat made the entire process so easy with the most impressive customer service I have come across in over 20 years . If you are looking for someone to create a beautiful piece of Jewellery Kat is the one for this . Her communication was flawless from the moment I reached out to her . My experience with Kat and Cullen Jewellery has not one negative point . Thank you again

Today I met with Xavier at Cullen Melbourne for an engagement ring consult. Xavier was kind and patient during our meeting, which made me feel comfortable and at ease. He is an expert at what he does, he gave great advice and offered multiple rings for me to try. Not only did he enthusiastically help me try to find the best ring style for me, he also showed me some tips on how to navigate the website when choosing a diamond! Thankyou for the lovely customer service.

Rebecca was so warm and welcoming, I wasn’t sure what to expect from a virtual appointment especially looking for a ring but she made it a great experience. I came into the appointment very clueless not knowing much, Rebecca definitely provided me with all the information I needed to help me narrow my choice. I can’t wait to continue working with her to build my dream ring, I am so excited!