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Elaine Zheng

23 January 2025, 05:04

  • US

Very helpful and clear explanation

Very helpful and clear explanation, answered all my question in a friendly manner when I'm totally new to this! Thank you.

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Bernard Reed

23 January 2025, 04:10

  • US

Knowledgeable and very helpful with…

Knowledgeable and very helpful with Crypto Taxes. Took the worry out of filing crypto transactions.

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Donald Black

23 January 2025, 04:03

  • US

Great Service

Informational

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Kathy

23 January 2025, 03:57

  • US

They don't listen and don't care!

Worst company EVER!! My tax preparer couldn't even speak English well enough for me to understand even a basic conversation. He didn't listen and didn't care when I tried to explain my concerns (maybe he didn't understand me either) and didn't properly apply deductions. I canceled my extended service within the 30 day time period but they charged me 10% FOR NOTHING! When I asked what they did to deserve $520. he said they assigned people to my account, even though I hadn't spoken to one of them. Please be very careful. I feel like my return was simply a cookie cutter/boiler plate, they plug in numbers and don't look at it or ask questions for clarification. They just don't care! I lost my original payment of $3859 and now 10% of the extended service is $520. In all, this lesson cost me $4,379 and I have nothing to show for it. NOTHING!!

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Brian Daigle

23 January 2025, 01:32

  • US

Cheyanne was very knowledgeable and…

Cheyanne was very knowledgeable and answered all of my questions with ease.

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Raymond Fernandez

23 January 2025, 00:36

  • US

The person I spoke with was good.

The person I spoke with was good.

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hkmrnfa

22 January 2025, 22:51

  • US

everyone that I have spoken with are…

everyone that I have spoken with are very kind, helpful, and encouraging. Being a new entrepreneur can be a bit scary, especially at tax time. However, 1-800Accountant has made my entire experience very enjoyable and educational.

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Jen G

22 January 2025, 22:51

  • US

Personable and Professional

Nakita was personable and took time to address all my questions and concerns.

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Karen Thombley

22 January 2025, 07:25

  • US

Rob was most helpful in assisting me to…

Rob was most helpful in assisting me to understand what I need to do to ensure compliance for my nonprofit organization. Thank you so much.

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Sherry Alberty

22 January 2025, 05:45

  • US

Great Customer Service

Very customer friendly. Extremely knowledgeable in financials and so helpful with set up, understanding each of my individual company needs.