Delayed communication
The order was acknowledged by StrongerWellness at 10:05, and I emailed at 10:27 asking to cancel the order, the following day I sent a copy of my cancellation request to their help email address. StrongerWellness did not acknowledge the two requests to cancel before shipping, and I have received a 28mm diameter bar with weights for a 30mm bar. StrongerWellness subsequently contacted me, the bar and weights collected and the funds have been refunded. StrongerWellness also investigated with their IT team why the first emails cancelling the order were not actioned and are resolving the issue.
Very good service.
Very good service.
Great products, exceptional service!
Great kit, great service! Really helped me get stuck in to my fitness journey 😄
Slick service on the fantastic Y bells
Slick service on the fantastic Y bells, from great people to deal with!
Were generally helpful on email and…
Were generally helpful on email and phone when they got in touch but there was a significant delay in my shipment and they weren't the best at pro-actively keeping me informed on when this would be
Great quality product
Great quality product
Dumbbells
I ordered two pairs of dumbbells and they arrived really quickly. Impressed with the quality. Will be using this company again in the very near future.
Great service all the way through and…
Great service all the way through and loved the updates along the way
Amazingly fast delivery.
Bought 2 pairs of dumbbells. I know some people who are waiting weeks even months for delivery but mine came within a few days. Quality is excellent as ever and I think the price really good. Will always use StrongerWellness over anyone else
Very happy with my purchase and the…
Very happy with my purchase and the speed of delivery