Very patient and helpful with all my questions

I would definitely recommend them. The communication amount is just right and they're very polite. Always willing to help when I have questions.

The customer representative is always cordial. I am just frustrated that whenever I call in it is always call back in 5-7 days. This process with US Bank is taking longer the usual to get hel with.

Once again I have called to address the garnishment of wages while there is settlement and you are making agreed to payments. Sun-trust has received more than $13,000 the agreement as understood it was $15,000. However, the garnishment is based on court order for $23,000. Which one amount am I paying off? The letter I received thru Anchor did not state the number of $625 payments I was to make nor amount of balance I was paying off. Since that information was missing I would NOT sign the agreement letter from Sun-trust’s attorneys. I was promised the negotiator would get the letter revised in mid October 2019. I have made numerous calls in which customer service... where your agents tried to contact the negotiator and waiting on hold only to be told he would call me. And many calls were not been returned. I believe that 3 calls have been returned with promises to contact Sun Trust’s attorneys with follow up to insure that an answer would found.

Please call me back!!! 8603070023. I’d like to find out when you plan to negotiate with capital one so that I can get that bill paid off immediately I’d like my credit score to go up I want to buy another house. Sincerely, Mrs Violet Bordner

Always get an answer to any question explained in simple terms......

Great service!!!!

I’m sorry but my experience was far from positive.

My wife and I have encountered some difficulty in the past getting answers to questions and finding clarity. The agent I spoke with today lifted all the fog and we are both immensely appreciative! He was both knowledgeable, friendly, and patient. I regret I do not recall his name, but he took the time to answer each of the many questions I had, and dispelled a lot of confusion and wariness my wife and I had been feeling at this point in our debt repayment program. Thank you again!

I paid off everything - $ 23,669.76 in just 1 1/2 years for a 4 years program. I am being sued by AMEX for the second time and nobody can fix it. American Express sent me many emails that "I'm missing payments". I thought would be a lot easier work with Anchor but it's been a nightmare . No one knows what's going on. Last Saturday I got 2 letters from Superior Court. My question is: can Anchor Law do something about it?