Schneller Versand, tolle Produkte, sehr gute Webseite.

Bestilte en body mist d. 1 december, den står stadig, som behandler ordre, kan jeg forvente at modtage den indenfor den nærmeste fremtid?

Zamówienie z 26.11.2024 jest niedostarczone. Napisałam maila - nie dostałam odpowiedzi. Może tu ktoś odniesie się do mojego pytania, gdzie jest moje zamówienie i kiedy go dostanę. Nr zamówienia GE7213897955NL

I purchased a cosmetic pack for my wife for Christmas worth $180 only to receive totally different product. The product we received was not even remotely close to what we order, it was of the same value I paid, but the item ordered was on sale and supposedly worth $300, I am far worse off and could have purchased elsewhere. I emailed them only to be told they had sold out of the gift pack we ordered so they sent us an equal value item, Hello I didn't want this item. I have emailed them a dozen times since asking for a refund but no reply. This company is extremely unethical, I just wish I had read these reviews before buying, look elsewhere, too risky.

Sehr schnelle Lieferung

On 11/29/24 I placed two orders at niche beauty with a difference of a few hours between them. The first order arrived to me normally. Today as I write this it is 12/08/24 and I have not received any update about my second order. I sent them an email asking what happened to my second order, they never answered, I called them three times they never answered, I sent them a message on instagram they never answered!!! The customer service department is rather non-existent, there is no other explanation… I don't think I will make purchases from niche beauty again!

Disappointing experience in so many ways! I really loved their website especially as I order a lot of Westman Atelier beauty products! But forget about the beauty deal, they don't ship apparently to the UK claiming logistics even though this doesn't show up at on their website. If you have damaged item their solution, if you are ever lucky to get a response, here is 20% off your next order. I cant join the niche club because they have their weird pop-up that confirms I am from the UK and redirect my page over and over. Maybe they don't care so much about UK customers to give them the same advantages/access to beauty deals and access to memberships. I just made another westman atelier order elsewhere because the whole experience was so frustrating!! EDIT. I never asked for reshipment. I asked to include it in my next delivery. But you do not want to send it even with a new order period. If beauty deals and club memberships do not apply to the UK. You should clearly exclude these from your website, and be honest with your customers. You never gave a voucher for this mistake for the records.

I ordered three products during Black Friday week, taking advantage of a small discount and free delivery (with a minimum purchase). Fast delivery by DHL, vast catalogue with niche brands. Overall a very positive experience👍🏻

Schneller, sicherer Versand 📦

An sich ein toller Shop mit Produktvielfalt, leider scheint kein oder nur sehr eingeschränkter Kundenservice vorhanden zu sein, es ist mir unmöglich jemanden ans Telefon zu bekommen, entweder wird automatisch direkt aufgelegt oder es geht niemand ran. Gibt mir zu denken, ob ich dann in Zukunft nicht doch lieber wo anders bestelle.