Very Easy to work with, great rate
Definitely worth looking into. Lowered my payment a lot, very quick process and easy to work with.
Smooth Process And Great Customer Service
My student loan refinancing application was quick and streamlined. Huge thanks to my ELFI Advisor who helped me every step of the way to make the process surprisingly and refreshingly painless!
Super easy and convenient
Super easy and convenient. You can do everything electronically and it’s easy to upload your documents. Didier Leclaire Kept me in the loop through the process quickly answered all of my questions and was a great asset through the process!
Fast response and turnaround refinance…
I have refinanced my student loans three times and this experience was by far the easiest and communication was strong. I was very pleased to have my own loan officer who was very receptive, extremely responsive, and helpful!
Very Simple Process
He was quick to assist and respond to my emails and made the process so simple for me to finalize everything.
Dylan was able to let me know if I was…
Dylan was able to let me know if I was missing any documents the next day. He made the process go smoothly.
Colene helped us out BIG TIME on this…
Colene helped us out BIG TIME on this loan request. We initially had inputted our information incorrectly and Colene helped us get a better application immediately! Great customer service here!
Awesome!
Elfi was great but Colene, our Personal Loan Advisor, was the true shining star. She was on it the whole time, replying surprisingly quickly to every inquiry and being present for every step of the process. I really felt like I had someone reliable working on my application. Elfi itself was good, however, it did end up giving us slightly different rates to sign on than what was previewed (and not just because the market/rates changed, we signed up the same day and the offers extended were different than what was previewed), so we will spend slightly more a month, but overall not bad! Elfi was recommended to me by a relative, and even with this slight change, I would recommend it myself! Super easy, super simple, and GREAT customer service!
Didier was helpful and kind.
Didier was helpful and kind.
Was quick and detailed when answering…
Was quick and detailed when answering question that we had or just providing details about the next steps in the loan process.