EFLI financial's customer service is…
EFLI financial's customer service is awful. They strung me along for 2 months until they finally said I was denied. I was trying to get a lower parent plus loan refinanced to drop the interest rate. I informed them up front it was a parent plus loan. After 2 months of jumping through hoops they denied me because I did not have a bachelor's degree. I would highly recommend not to use this company.
She was fast with responding 💛
She was fast with responding 💛
Colene
Colene was very helpful and responsive
Refinancing Loan
Very polite and helpful.
Great service
Quick and timely service was provided.
Excellent Service
Colene has been extremely helpful and patient throughout my loan consolidation process!
Joshua was very helpful
Joshua was very helpful
Great experience!
Coleen was very nice to work with. She was timely with her communication and answered any questions we had.
Easy, transparent and fast process
The whole process was very easy and transparent. Dylan Sparks was very helpful and clearly communicated which documents were needed. My loan was approval within a day once I submitted the required document. They was honored the rate they quoted 2 weeks back even after there was interest rate hike during the application process.
Fast easy answers and help with…
Fast easy answers and help with questions.