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Brian

22 November 2022, 02:13

  • US

EFLI financial's customer service is…

EFLI financial's customer service is awful. They strung me along for 2 months until they finally said I was denied. I was trying to get a lower parent plus loan refinanced to drop the interest rate. I informed them up front it was a parent plus loan. After 2 months of jumping through hoops they denied me because I did not have a bachelor's degree. I would highly recommend not to use this company.

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Lily

18 November 2022, 06:09

  • US

She was fast with responding 💛

She was fast with responding 💛

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Charles

18 November 2022, 04:41

  • US

Colene

Colene was very helpful and responsive

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Tori Timerman

18 November 2022, 03:55

  • US

Refinancing Loan

Very polite and helpful.

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Chase Turner

16 November 2022, 09:06

  • US

Great service

Quick and timely service was provided.

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Megan Lightner

16 November 2022, 06:31

  • US

Excellent Service

Colene has been extremely helpful and patient throughout my loan consolidation process!

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Lauren Kennedy

16 November 2022, 05:49

  • US

Joshua was very helpful

Joshua was very helpful

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Kiley Foss

12 November 2022, 01:37

  • US

Great experience!

Coleen was very nice to work with. She was timely with her communication and answered any questions we had.

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Rahul Jadhav

11 November 2022, 05:40

  • US

Easy, transparent and fast process

The whole process was very easy and transparent. Dylan Sparks was very helpful and clearly communicated which documents were needed. My loan was approval within a day once I submitted the required document. They was honored the rate they quoted 2 weeks back even after there was interest rate hike during the application process.

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Kristin Baker

09 November 2022, 08:13

  • US

Fast easy answers and help with…

Fast easy answers and help with questions.