Verified
Exceptional service
Stan was the loan advisor helping me through the process and I couldn't be happier with him or his representation of ELFI. I never had to wait more than a day for a response and his emails were always so thorough and personable (it's as if I got an actual feel for his character). He was great, and I'm so excited to be working with ELFI for the next few years.
Dylan was fantastic during my…
Dylan was fantastic during my refinancing experience. He answered all of my questions and gave me clear and concise information during the process.
I have had a great experience with ELFI…
I have had a great experience with ELFI so far. They are very quick to respond to questions and want to work with/for you. Stan has been great to work with trying to refinance student loans for the first time.
Excellent Customer Service
Fast, friendly, and professional.
Didier was very helpful and kind during…
Didier was very helpful and kind during this process.
Timely responses and helped clear up…
Timely responses and helped clear up questions we had regarding refinancing our student loans!
Stan was very helpful through our…
Stan was very helpful through our process. He walked us through each of the steps to refinance and was very attentive to responding promptly to our emails. Highly recommend!
Great job!
Pleasant and personable. Prompt replies to questions with accurate info! A+++
Loan Advisor Review
My loan advisor has been prompt and very helpful. He makes sure that I understand what's happening by thoroughly answering my questions.
Extremely impressed with ELFI thus far
Extremely impressed with ELFI thus far. I had a unique situation just moving into a new house that led to a few complications and Stan Mitchell was exceptionally helpful to me, being quick to respond and getting my application moving along to get my loan refinanced. Keep up the good work!