It would have been nice to speak with her. Everything was done through email. I did have a couple issues with the password. I just think with cell phones and internet it too easy to not have phone conversation. Over all she helped and answered our questions and got the job done.

The process moved very quickly and was easy. The staff was helpful all along the way

Answered all of my questions quickly. Process was easy.

Excellent service and timely responses. Entire process took less than 5 days!

Andrea provided a great experience for my wife and I to refinance our student loans. We were able to get a very low rate, and with very little pain closed on the loan terms. Thanks again Andrea!

Excellent service thanks!!

Didier Leclaire was amazingly helpful in walking me through the application process, ensuring a smooth processing experience! I'm thrilled withe the rate provided by ELFI - it's >3% lower than what I was paying previously and will save me 10's of thousands of dollars in interest. I highly recommend Didier and ELFI for refinancing student loans!

scott was great, very punctual and helped me get my loan closed quickly

Candance was very responsive and the process was very smooth. I appreciated the single point of contact and that there is a person to call if you have any questions.

Great experience and really low rate!