We found our dream porcelain tile for our new patio from Melton Stone. It was called 'Galaxy Grey' and when we saw them, we called up to enquire. The phone was answered immediately and we were advised to come and have a look, (or they would send out a sample, if we preferred). We went to see them and found lots of tiles and stones on display and a very friendly team. It was nice to have the opportunity to see and feel them before making the purchase. We bought 2 pallets of patio tiles, with all the accessories of grout and levelling caps/screw bases, for a price we found competitive and reasonable. It was very helpful to get it all from one place. The order was delivered exactly on the day we asked for it and the tiles look fab! We have just placed another order for the galaxy tiles in Black from Melton Stone, this time for the front of the house. We can't wait to receive them. We would highly recommend Melton Stone to anyone wanting to buy from them.

Melton Stone truly sit at the top of the Premier League in respect of product quality and customer service. The staff offer a sincere, professional and friendly service with the guidance and support offered being focussed on your objectives and desires. The whole process is stress free and enhanced by excellent after sales support.

I found Melton Stone a very friendly & easy company to deal with. I got exactly what I ordered and at the agreed date. My order was Vals Anthracite porcelain. The quality was absolutely superb. Just be careful when unpacking from pallet. Note which way the slabs are leaning & put some sand bags or similar against them so that when the straps are cut they don’t come crashing down.

From start to finish a bunch to deal with Nick Robinson

Disappointed in the customer service and delivery times. Ordered in plenty of time but little communication in relation to deliveries and when I called up, I was asked if I could collect instead of delivery.

I couldn’t be happier with the product itself and the initial price of £450 per pallet (40 slabs). This works out at £21.60 per m2. However when I went back to purchase more slabs I was appalled to learn that they only sell single slabs at full price of £34 each. The website states that they sell the product per m2 and there is no indication whatsoever that if you require single slabs then you will be charged at a higher rate. So 12 extra slabs cost me £222. The reason I was given for this is that they have to break into a full pallet to accommodate giving single slabs out. The pallet I bought my 12 extra slabs from was already broken into. So just beware of this if you go to purchase.

Fantastic service

Stone came a little dirty and is the colour is much lighter than what the photos suggested. However, delivery was good and stone looks decent quality.

Great product and excellent delivery service. Very helpful when I called in too to collect some additional tiles.

Melton Stone have provided me with excellent customer service. A lovely selection of products too. Thank you so much for your help and patience with my husband and I as we search for a product for our fire place.