Leaving a genuine balanced review. Firstly the service was good and the stone I ordered was generally good quality. The price was also reasonable. The order was Indian sandstone. Having received one good pallet I ordered a second to finish the job. The second was discounted as part of their winter sale, as was the first, and it was noted that these may need a good clean as they’d been sat outside, something you would expect on stone really, and clearly you’d clean fully before sealing etc. however a fair number of the blocks were so badly stained, any attempt to clean them up failed. I reached out to Melton to explain but despite explaining these wouldn’t clean up, they just told me to scrub them with soapy water, something I’d already tried. Would I use again, probably not now. Looking at all the reviews, I think most of the time you’d be ok with this company, but if something isn’t right not sure they are that open to sorting, read the reviews for yourself and make your own judgement. Simon.

Ordered stone easily for our fireplace, updates and a time frame for delivery. Once delivery was on the date of arrival the driver called an hour before delivery as stated in the emails. Friendly delivery driver and good product.

Excellent customer service, friendly staff team. Promptly delivered. Couldn't have asked for a better service.

Avoid, if anything goes wrong they don't wan't to help. Bought a last pallet that had 8 of the 60 porcelain pavers cracked and severely chipped on delivery. Three failed delivery days, just didn't turn up. They basically said there was nothing they could do. They refused a refund or return. I turn up at their site office and only with persistence get some replaced. Awful service.

Bought a patio pack from Melton Stone, delivered on time, placed where I wanted them. Amazed at the quality of the slabs. The builder laying them said he was impressed with the quality, and would order some from Melton stone. Would definitely recommend this company.

All good straight forward.

Great customer service and I love my porcelain patio slabs.

Great customer service

Good quality stone and delivered promptly. Recommended.

Polite and helpful customer service, would buy from them again