Great service and very swift delivery…
Great service and very swift delivery thank you
Everything delivered on time
Everything delivered on time. The driver was super helpful.
We had been looking for a cobble that…
We had been looking for a cobble that looked like it had been there for years. We were so pleased when they arrived, would definitely use Melton Stone again
I’d definitely recommend
The delivery time was short, the delivery itself was made easy with good communication, the stones were well packaged, no damage or marks. Very happy with the product and the whole process.
Lovely slabs but unfortunately 2 were…
Lovely slabs but unfortunately 2 were chipped. Not a big issue, however the customer service was. I would have been happy with just a £20 refund. But they stated it wasn’t classed as damaged because it wouldn’t affect the look of the slab (which it does) and then they requested pictures of the damaged slabs in one photo- which I did. And that’s the last I heard!
All positive
Good price, good communication and delivery on time, thank you
Very unhelpful customer support!
I purchased three pieces of hearthstone. They were advertised as 2.5mm thick. But the ones they delivered were 1.6mm thick. I emailed them to request replacement, refund or discount due to the wrong thickness. They basically told me to drive up to Hull and hand pick them myself, otherwise they cannot help me and gave me some spin about it allowing +/-3mm (I checked and it doesn't say this in relation to thickness at all). Basically sold me a product that was not as advertised and declined to rectify the situation once I'd notified them. Got the impression that they don't really care for the little guy, more the big business. I would NOT recommend this company, you might order something and not get exactly as you ordered like us!
Really good company to deal with
Really good company to deal with, very reliable service and great staff 👍🏼
Fantastic Service
Efficient and great customer service
First class customer service.
First class customer service. Rebecca