Recommend
Nice and easy to order online. Ordered vinyl flooring for the bathroom. Floor just like the picture. Fitted the floor myself, the tips and how to on the website are very helpful! I recommend
Always have stock in and great delivery…
Always have stock in and great delivery service
Excellent
Excellent delivery, easy ordering Love the product Highly recommend
Service was great and very helpful.
Service was great and very helpful.
Good customer service and quick…
Good customer service and quick delivery times. However, the item I purchased was not in stock and I had to change my choice.
Great choice and value
Great choice and value, lovely carpet samples arrived quickly and were very helpful in guiding our decision. The carpet arrived very quickly and the delivery driver was absolutely lovely. Carpet has not been fitted yet.
Verified
Good quality flooring, fair price and great service
I don't leave reviews often but wanted to give feedback of my experience as there are many mixed reviews out there. First time using this company and everything turned out fine, they delivered within 3 working days on the standard delivery option. Regular comms keeping me informed of order updates, then a 3 hour delivery time slot provided the day before. On the delivery day further updates provided and you can even see the van's location on a live tracking map. Delivered 1 hour into the 3 hour time slot by a friendly chap, well packaged and on inspection all was correct and in perfect condition - driver was happy to wait a little extra time for me to check. Great to see they deliver their own products as I have ordered from other online flooring companies that use third party couriers who have been late delivering (sometimes by days!) and caused damage to the flooring during transit. I ordered Magnus Patagonia 555 vinyl sheet roll. The flooring itself was exactly as described, thick/comfy, generously cut beyond the ordered length and it looks great now fitted. Very happy and will definitely be using OC again based on this experience.
Excellent experience
Excellent experience. Lovely vinyl that was thick and foamed on the bottom. I bought the aveo turbo vinyl I think it was called! Really clean and modern and looks like a real wood effect. Good delivery time too! Was happy with the price also!
I’ve never left a review in my life but…
I’ve never left a review in my life but I’m so appalled by this company. Online carpets response to my review is yet again a load of rubbish. They haven’t contacted me again to investigate it further. As I have responded saying that we would not except their offer of a refund for just the area of the carpet that is faulty as they can’t just take that part away? To which I was meant to cut away and pack up myself for collection. Since then I have heard nothing. Also it is impossible to check a carpet of that size before it is unrolled and cut to size by a fitter because of the weight and not having a space big enough to roll the entire thing out. I don’t have the time or energy to write anything else. Just a really disappointing experience and left totally out of pocket so wanted to warn others so you don’t experience the same thing.
Great experience!
I dont tend to leave reviews unless a product/service is exceptionally good or bad. From ordering to delivery, comms was good, product itself brilliant, very good value for money, will use again!