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Rachel

23 November 2024, 18:39

  • GB

Excellent quality flooring

Excellent quality flooring, good price and quick delivery

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Jim Hammett

23 November 2024, 18:03

  • GB

This has been a dreadful experience…

This has been a dreadful experience with a cowboy company that I ordered a carpet from, arranged a delivery date for it, two months ahead of a fitter having been booked (which you have to do around our way) and then everything went wrong! At 24 hours notice they said they no longer had the carpet. Then they delivered on the wrong day, then when the carpet finally arrived it was badly damaged and was the wrong size. I have received a small amount of compensation but nowhere near enough to pay for a carpet that looked as if it was the end of a roll and damaged 'so we will get rid of it'. If I hadn't had so much hassle with them I would have told my carpet fitter not to lay it and got it returned. However I had already waited for 2 months. I strongly advise you not to use this company and check multiple review sites. The reply here is a complete joke. I have had nearly 20 emails with this company trying to resolve it. They just couldn't care less.

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QuoOne

23 November 2024, 17:31

  • GB

Super all-round service

Great choice. Fab price. Easy to order. Quick delivery.

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Jan Lee

23 November 2024, 16:40

  • GB

Good choice of products at good prices

Good choice of products at good prices. Delivered on time by a lovely, helpful delivery guy. Once fitted, the flooring looks great and does the job beautifully.

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Martin Spiers

23 November 2024, 16:10

  • GB

I've ordered multiple times and…

I've ordered multiple times and carpeted my full house. Brilliant!

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carl parker

23 November 2024, 15:38

  • GB

website eady to navigate carpets are…

website eady to navigate carpets are good quality and the delivery driver arrived exactly on time

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Paul Smith

23 November 2024, 15:03

  • GB

Competitive pricing but delivery problems

Competitive pricing as against high street or walk-in retailers was the main reason for choosing Online Carpets. We ordered two carpets of a large size. One design was unavailable so we accepted an alternative. Delivery arrived as notified, but only one of the two carpets was on board. The second carpet delivery was arranged quickly but it meant two journeys from the warehouse in Barnsley (to Milton Keynes). As the carpets were very heavy and long, the lone delivery driver struggled to carry the carpets into our hallway and for the second carpet I was obliged to assist.

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Paul Lyalle

23 November 2024, 14:59

  • GB

Great service

Sample carpets were delivered quickly and the carpet we ordered was delivered within the week. Good quality carpet again from a great company

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Michelle Hodgson

23 November 2024, 14:45

  • GB

Lovely flooring, reasonable price

Really pleased with our order of Harbour Oak Grey Kronotex Villa 12mm Laminate Flooring. it looks great in our new home office.

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Andrew Fell

23 November 2024, 10:07

  • GB

The product was exceptional quality

The product was exceptional quality. The website was easy to use, and the photos were very well presented. Packaged really well, and delivery was very quick. Thank you.