DON’T BUY FROM THIS COMPANY. I have made one order on the 15th of July to be shipped to England and 11 days after the item was returned by the delivery company after checked because there was no paperwork. Now I need to wait for the item to be returned to the warehouse and them 7 days more to have the refund in my account.

The best place to buy

I have no hesitation in recommending this company. I read the reviews after ordering and started to panic a bit. Asked them where my order was and they did not reply. However, the order arrived today and I am delighted. It was a quick turnaround - five days - and the goods are actually better than I thought they would be as they are B Stock.

Scam company. They take payment and don’t ship your item. Their customer service is non existent as the online chat doesn’t work, the phone lines will not connect you to anyone they just cut you off after a speel about being busy and they do not reply to emails. As far as I can see what staff they do have they use to put fake positive (and very short, easy to spot) reviews on trustpilot. Despite my paypal payment pending for weeks they have ignored it and my e-mails despite paypal telling me that someone is active on their paypal account. Take you business elsewhere!

Very quick and efficient service.

You will never be kept waiting before a member of staff answers the phone. The products are quality.

Excellent patio heater that arrived quickly, was easy to assemble and came with an EU to UK 3 pin plug adapter. Very happy with purchase, price and service.

i ordered through paypal luckily. Paypal have explained to me that all this company have to do is reject the transaction id number. I have contacted this company 7 times and still no refund . What an absolute disgrace.

I only recently found this site. And I have to tell you its been a pleasure to buy from them. This is my new go to place for my garden/ household items. Customer service are fantastic!! Free p&p. Unbelievable prices. Thank you HI-FI TOWER!! YOU HAVE A NEW CUSTOMER FOR LIFE!

AVOID! They took my money then they cancelled my order, I have been waiting for a refund for more than 6 weeks.