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tess

18 January 2022, 06:08

  • PL

worse then nothing

Cinema 4 d lite is absolute zero, nothing is working as it used to before with old interface. waist of time and energy.

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partners2media

05 January 2022, 01:19

  • US

Maxon seems to have little regard for…

Maxon seems to have little regard for legacy Red Giant customers. Their recent new requirements for Maxon login and transitioning all legacy software to the Maxon Application Manager has been a nightmare. I have spent the last several hours trying to rid my projects of the red x watermark on previously purchased Red Giant products. I still cannot get Universe to load properly in Premier Pro. I need to uninstall Universe just to be able to open up Premiere. Very frustrating!!!! It would be much easier to simply walk away from their software (Colorista in particular) if it weren't for the fact that I will now need to completely redo all color in any old project that I need to open and revise. I strongly recommend against anyone using their products unless they are willing to pay their high monthly fees.

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no

24 November 2021, 16:51

  • SA

completely dumb and stupid

completely dumb and stupid, you cant even sign in plus you have to wate way too long after a failed login. Wow. cant express how much i hate this stupid app

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Mateusz Sypien

01 November 2021, 22:18

  • GB

Tried to subscribe but they don't…

Tried to subscribe but they don't consider UK or England to be on the list no it's not possible to pay:/ hah

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Miranda Taylor

22 October 2021, 22:51

  • GB

Forcing you to repay pluggings you have allready paid.

Maxton is forcing me to repay pluggings I bhought many years ago from Red giant and they have taken payements from my account that I have never given permisson to. They also manipulate the renewal button, even I have chosen not to renew.

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Raymond Szántó

30 September 2021, 03:53

  • HU

lil snitches

why do you guys even try to hide the uninstall.exe?!?!?!

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Adnan Nazzal

15 July 2021, 16:38

  • QA

extremely bad

extremely bad , since all red giants moved to maxon, i have to deal with this bad company as workflow, support , bugs & issues am just trying to find any replacement for red giant products

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Maxime Martin

07 July 2021, 12:18

  • FR

Technical support and customer service…

Technical support and customer service not usefull at all: too much delays to answer, no solutions proposed, …

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Manuel Navarrete

29 May 2021, 04:50

  • SG

One of the WORST customer support…

One of the WORST customer support experiences I've ever had to deal with. With a client project and deadline hanging over my head (like everyone in the creative industry), I contacted their support team for an issue activating my license, they would only email me back 4 to 7 days later on each correspondence. It took over a month to resolve the issue, and by the end it was NEVER even resolved. I have a paid subscription, but I can't even use the product. If you have a problem with their software good luck getting ANY kind of prompt service. End of the day, I lost the job and my client was very disappointed. Will NEVER recommend for anyone to use.

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Anon

05 July 2019, 16:23

  • GB

Everything was done and delivered…

Everything was done and delivered exactly as was described in the time that was stated (or sooner). I found the licensing process a bit tedious and confusing having to register with a temporary serial before receiving the final one but apart from that, your communications and support were top notch.